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quote:
Originally posted by TulsaDJ:
The vertical is the voltage measured, the horizontal is frequency, so you can see the VMS has a slight high frequency drop off. I haven't calculated what it would be in db, but a slight EQ might bring that up.

I have a signal generator that I set the output as close to 0.775 volts as I could. 0.775 volts is 0dbu, which is represented by the red line.

I then fed this into each of the 3 mixers and measured the output on the XLR outputs across the frequency spectrum from 60hz to 20khz.

The VMS testing was done using an analog channel, I'll do another measurement using a ripped test tone running through Virtual DJ, but I expect to see the same results. As long as the meter on the mixer says 0db, the output should be close to 0.775 volts... not 0.210 volts.


Which analog channel did you use?
I bought mine last month and have not had any issue with it. I ordered adaptors from American Audio just in case something happens and received the adaptors yesterday. They were two American Audio Impedance Transformer 500Ω to 50Ω. I think AA is really doing much to listen to their customers complain.
quote:
Originally posted by weephillie:
WHY HAVE I STILL NOT BEEN SENT MY ADAPTORS YET? LOTS OF OTHER PEOPLE HAVE THEIRS. YOU HAVE MY DETAILS ...SO SORT IT PLEASE. THIS IS A JOKE!!!

you may want to either re-write your mail to the ADJ support, forward me your initial mail (freshfluke AT freshfluke DOT de) but definitely stop shouting.
Hey all,

I have to say I feel like I've taken enough abuse far more than I'm comfortable being quiet about.

I'm an engineer, this is my baby, and I guess by the nature of things there are far more pundits available to criticize what we're doing than there are experts who can fix it. I've personally overseen the circuit board revisions for fixing the issues. So yes this is happening and it's my job to make sure of this.

About the way customer service is or isn't responding, from what I know the phone is ringing all day non-stop. I could only imagine if you want to get into a philosophical argument about dB with them they probably won't take too kindly to this. This forum is a much better place for such discussions, and again I'm going to ask you keep it constructive and remember I am listening and am probably the best person to get your suggestions implemented into the actual product hardware.

Remember the VMS4 is about 1/2 the price of its nearest competitor for anything even remotely similar. It is a huge challenge to keep the price way down. But after I and a few others started blowing whistles and started talking about how we can and should be improving this, it is happening.

The output levels are low, which explains why the 0dB setting is lower. Yes standard line level audio is .775V = 0dB but the purpose of a meter is to warn you when the sound is close to distorting. So if on the other extreme you had a mixer that can handle an 8V RMS signal without distortion, setting 0dB=.775V is useless because you'd have to go to +20dB before even a hint of distortion.

On the new VMS4 the 0dB setting will be 4x as high, but again there is no point to calibrate it at .775dB because the purpose is to help you optimize the sound output by maximizing the sound without distortion.

I am a bit concerned about the high frequency volume rolloff; I'm going to our production facility this week and I'll work on ways to prevent this while still keeping the noise level reasonable.
Last edited by Former Member
Hi Emarx and all user,
I've just bought a new VMS4. It's an incredible gear and I believe all issues will be fixed soon.

Previosuly I had BCD2000 dj controller which was not stable. Behringer was aware about the problem. They decided to launch new Behringer BCD300 improved version of BCD2000 (customized for Traktor). Old users of BCD2000 have an option announced by Behringer: to exchange his old gear with BCD300 (unfortunately they must pay a difference).

Now after NAMM 2011 I can see VMS4 optimized for Traktor. Is is the same situation like with Behringer?
Or is it same VMS4 hardware with all it's problems?
quote:
Originally posted by emarx:
The VMS4 Traktor version we showed at NAMM already had the increased master and headphone outputs as well as the fix for the microphone distortion. When it's introduced it will have these fixes plus much improved signal to noise characteristics.


Ok, so I will return back to shop my new VMS4 and I'll wait for VMS4 Traktor edition...

Emarx, will new Traktor Edition also have:
- better/ equal buttons LED illumination
- better EQ characteristic
- improved touchpad (faster, accurate)

??

Talking about not equal illumination:
Last edited by Former Member
Elliot

Elliot

I do appreciate how you must be feeling as it is very much your baby - the VMS4 is a cracking unit both to work on and at a very good price. In my posts I have been careful to be factual and in no way personal but as you can tell it has taken so long to get it resolved.

I do understand that once in the position of having a significant number of units in general use it becomes very difficult to provide retrospective solutions with these issues and you rally do have my sympathy - although I wonder how it made it through test trials without these issues being identified. I can't see it being hard to have a few trial/sample units that AA could have loaned to a variety of DJs local to their design centre who could have taken these out on the road or used in club for a couple of months prior to major production being signed off. I'm sure this would have thrown up these issues.

It would be interesting to know how many units have been sold and how many people have reported problems or requested mic transformers/power supplies. It may well be a relatively low number of people that are having problems, but it is difficult for those with the problems who are getting frustrated.

As I said above I loved using my VMS4 as it was well made, well laid out and a real quality feel when working on it - just a shame the unit has some minor issues to work round. Just hope its sorted soon.
@GroovinDJ: I get the sarcasm, but look...
There's already mic adapters to fix the distorted mics. The other issues are things we improved upon and are coming out with a new model with these fixes.

Look at the iPhone 4. The antenna doesn't work right if you hold it in a certain way. So does that mean Apple should just swap out your unit for free when the iPhone 5 comes out?

With the Innofader product, I've done a trade-in deal where DJs can simply trade-in an original Innofader for an Innofader Pro and pay the price difference plus a reasonable restocking fee. This is something I've offered, it's cool to make such offers, but expecting ADJ to offer free swaps on used product for every DJ...I don't think this is fair or reasonable. I'd say just resell your VMS4 when the new one comes out, and stop expecting ADJ to be Santa Claus.

@Derek: Fair enough for your toned down response. We did beta testing, yes had DJs take the unit out on the road, and made many software and hardware fixes based on the testing. Some noticed these issues but didn't find them severe enough to hold back the product.

To put this in perspective for every hundred or so VMS4s out there, maybe 1 customer calls in about the microphone distortion. With the DJs who tested it seemed just fine, and even though the levels were low and some noise seemed to be there, it worked fine wherever they tested.

I've been the one pushing for far more aggressive beta testing from the beginning, ADJ is coming around on this, so no need to convince me. It's not just a matter of getting DJs to try the product, but getting it in the hands of a variety of DJs in a variety of performance situations who will take a critical look at it. Also it's important to get QC testers, sales, and engineers look at the product because each one will find something different.
Last edited by Former Member
Hi Emarx,
You didn't answer my questions Frowner After returning back VMS4 I'm looking for VMS4 Traktor because I believie every defect has been fixed.
I would like to know is it worth to wait...
So I will repeat - does it have:
- better, equal buttons LED illumination
- better EQ characteristic (now it works like "kill", not smooth
- improved touchpad (faster, accurate)

?
@shyha:
1) some LEDs are red, some are blue, and some mixed. So if an LED lights up purple (both red and blue) it will be brighter than just red, for example.
2) For "better EQ characteristic" please be specific. If you mean more linear knobs, yes we are doing this.
3) No touchpad updates as far as I know.
quote:
To put this in perspective for every hundred or so VMS4s out there, maybe 1 customer calls in about the microphone distortion. With the DJs who tested it seemed just fine, and even though the levels were low and some noise seemed to be there, it worked fine wherever they tested.


I find this VERY hard to believe. Granted, I just purchased my unit but I went to 4 different Guitar Center before I purchased mine and every single one of them had the microphone issue. If one out of 100 had the issue, certainly I would have found ONE that worked properly. Yes, I still purchased because the fix is easy... but I am not believing the 1 in a hundred statement for a second.

I am using mine with a Macbook Pro and it works well. Low headphone volume and a slow mouse track are my only other issues.

I would like to see American Audio offer a buyback/upgrade program to the new version. If not, it is possible that you may have a class action suit because the product can not be used without the fix.

Personally, I like this unit. I also got the hard case and it works great as well but the mic issue is a deal breaker for some and the low headphone audio... you just have to make it right.

On a side note... great phone service yesterday from Joel. My adapters are already on their way so says Ernie.
@djmm: You've misinterpreted what I said. All of the microphone circuits are the same so the variation depends on the setup. For example in a studio environment, the microphone use is relatively controlled so there is very rarely distortion, but for a mobile gig people will yell into the mic and the distortion is definitely noticeable. And every mic has different output, so some are much more likely than others to have distortion issues. It could also be that some customers found their own solutions and never called in.

For the slow mouse track, you can adjust your mouse settings in software. I've also worked on a version which just puts out a higher output but then there's also more noise so I'm not sure this is better.

Remember we're here to help you and you have your adapter coming. If you come on this forum looking for help, you're not going

@DJ Craig Mac: This issue is entirely from the hardware. The software updates are to fix other issues.
quote:
Originally posted by TulsaDJ:
I wish I had hooked this thing up to my main system earlier, I've had it since October, so I bet I can't return it. I hope once all these issues are resolved we can trade them in for a unit that might actually meet the printed specs.

My phone call to customer support was a joke, he didn't even acknowledge there was a problem.

I haven't had problems with headphone output, but have had the mic issue, and low output problem, as shown below. For now, my low audio and microphone audio fix will be accomplished by using a Behringer 1002, or Mackie 1402VLZ3

The following test was conducted yesterday by putting a .775v signal source into an analog channel of the VMS4.



Hey TulsaDJ,

Thanks for bringing this up. We did testing and got the dB dip on both the low end 20Hz and high end 20kHz reduced from about 1.2dB to 0.3dB. If we try to go flatter than this we'll run into other issues like power-up response on the 20Hz end and digital noise interference on the 20kHz end.

Also the level will be pulled way up with the increase in master output. The combination of the two will definitely improve the sound brightness.
Elliot,

Thank you for your response. Yes, I did take your post the wrong way but it is written in a very misleading way. If you re-read it, it is written to sound like one in a hundred have problems. The fact is, all units are faulty. Some just have found a way to make it work by not speaking so loud or not using as much gain. Bottom line, the mic section of the VMS4 is faulty. We can all agree on that.

Listen, I am absolutely not here to cause problems. I LOVE my VMS4! I think it is very high quality and is built like a tank. I put it into my hard case, which is also very high quality, and this thing will last me a long time.

I have no problems with low output. I only have low output on the headphones. And, that's not that bad.

Will I have to remove the microphone adapters each time I close up the unit or are they made so that they plug in and then are flexible?

Keep up the great work.

Scott
quote:
Originally posted by emarx:
@shyha:
1) some LEDs are red, some are blue, and some mixed. So if an LED lights up purple (both red and blue) it will be brighter than just red, for example.
2) For "better EQ characteristic" please be specific. If you mean more linear knobs, yes we are doing this.
3) No touchpad updates as far as I know.


Ok, clear for me. I hope Traktor Version will be released soon...or maybe improved standard VMS4 version. I would like to buy it ASAP.
Of course I can be your beta tester! Smiler
elliot, thank you for your postings!

i rarely see a company of this size where developers are so close with the user base like here. since i'm a user too, i really appreciate that! Smiler

and on a side note: i love my vms. absolutely. i've been waiting for an analog/midi hybrid soooo many years and whenever i'm spinning with it, i'm just happy having it. my traktor controls are simply where i need them: on the mixer. and i still can use my beloved timecode.

p.s.: any plans to make it a little bit lighter? i love the rubber corners and i love that it's made from metal, but my complete gear i take to a gig is now at 20kg on my back... :-/ is it possible to reduce the plates thickness about one or two milimeters?
@Freshfluke:

Music is a hard (to carry) business :-)
When i remember the first years od DJing, i carried about 200 pieces of Vinyl and nearly 300 CD's, Mixer, turntables, CD-Players...

And in the end there was no gig i was not missing one or two cd's.

Thank god for the invention of digital DJing (and Fraunhofer for inventing MP3)!
quote:
Originally posted by djmm:
Elliot,

Thank you for your response. Yes, I did take your post the wrong way but it is written in a very misleading way. If you re-read it, it is written to sound like one in a hundred have problems. The fact is, all units are faulty. Some just have found a way to make it work by not speaking so loud or not using as much gain. Bottom line, the mic section of the VMS4 is faulty. We can all agree on that.

Listen, I am absolutely not here to cause problems. I LOVE my VMS4! I think it is very high quality and is built like a tank. I put it into my hard case, which is also very high quality, and this thing will last me a long time.

I have no problems with low output. I only have low output on the headphones. And, that's not that bad.

Will I have to remove the microphone adapters each time I close up the unit or are they made so that they plug in and then are flexible?

Keep up the great work.

Scott


Anyways to clarify this, all original VMS4s have the same microphone circuit, and if your application has the distortion issue it will have it even if you swap it for another one.

The microphone adapters have built-in transformers so unfortunately while it would be better if they could be flexible, they're not.
Well, that's great and all, but the frequencey response is not the issue. I can correct that with some EQ if I need to.

Has the output problem been fixed, and is there a fix for my current unit, or should I take it back to the dealer and swap it for another one?

As far as people not calling in to complain about the audio, once I found mine was utter crap, I then patched it into my behringer mixer, and use the mics attached to my behringer mixer.
I'm guessing a lot of dj's are either playing with this for club/home use, and don't use the mic.

quote:
Originally posted by emarx:
quote:
Originally posted by TulsaDJ:
I wish I had hooked this thing up to my main system earlier, I've had it since October, so I bet I can't return it. I hope once all these issues are resolved we can trade them in for a unit that might actually meet the printed specs.

My phone call to customer support was a joke, he didn't even acknowledge there was a problem.

I haven't had problems with headphone output, but have had the mic issue, and low output problem, as shown below. For now, my low audio and microphone audio fix will be accomplished by using a Behringer 1002, or Mackie 1402VLZ3

The following test was conducted yesterday by putting a .775v signal source into an analog channel of the VMS4.



Hey TulsaDJ,

Thanks for bringing this up. We did testing and got the dB dip on both the low end 20Hz and high end 20kHz reduced from about 1.2dB to 0.3dB. If we try to go flatter than this we'll run into other issues like power-up response on the 20Hz end and digital noise interference on the 20kHz end.

Also the level will be pulled way up with the increase in master output. The combination of the two will definitely improve the sound brightness.
So my unit has the same mic distortion problem and I have not filled the form.. why?

1st I bought my unit in canada - montréal but I live in Brazil, I'm sure you will make problems with that even I having my receipt.

2nd, If I lost my adaptor, I can't be lost in the world with unfunctional mic inputs, soo what about to send us part of the schematics telling what to mod and I guess some people will open their units and modify then. I'm electronics engineer anyway (as many people here) we're able to do that.
quote:
Originally posted by TulsaDJ:
Any word on the low audio fix? Are the new units fixed?


YES the new improved VMS4 (the 'Traktor' version) has - or will have - the fixed internal hardware.

Unfortunately it's looking increasingly like owners of the 'broken' original VMS4 version will be left out in the cold, despite earlier comments here about increased voltage power adaptors, asking us to "please wait for an official announcement" (we're still waiting) and emarx originally saying:

quote:
there should be an option for existing users to get upgraded to a VMS4 with the fixes. I am definitely against what you call being "abandoned" because if you've found a legitimate design issue with the product you should have a way to get it fixed without having to pay full price again for the version with the fixes.


and then later changing to:

quote:
expecting ADJ to offer free swaps on used product for every DJ...I don't think this is fair or reasonable.....stop expecting ADJ to be Santa Claus.


Mad
Here's my take on things from a professional DJ's point of view:

1 - The distorted mic issue meant under no circumstances could I use the mic live. Same problem with top of the range Sennheiser and Beyerdynamic mics. The fix with adapters works to a point but is cumbersome and defeats the compact nature of the unit. Unusable.

2 - The low volume output is a design flaw and for this units should be replaced. what's the point of buying a "standalone" unit then having to route the output through another mixer to boost the volume?. In my club for example I had to overdrive the output to get anywhere close to other mixers and red line everything with the resulting distortion. Unusable.

3 - Low headphone output is sort of acceptable depending on the type of headphones you have but still not acceptable. I found with my HD25 headphones it was OK but with the Pioneers which I prefer to work with the output was too low.

4 - Build quality issues. Switches not working, LED's at different brightnesses and grinding jogwheels. AA justify this to keep the price down. I don't get it.

Although I returned mine within the first week and got a full refund, I really feel for anyone else with a MK1 unit. AA should replace the unit as I personally feel it is unusable, others may have a different opinion.

P.S. The MC6000 is a hundred times better. OK, it is a lot more expensive but you get what you pay for. It did have an initial issue with VDJ but it was fixed in 3 weeks. Denon realise people buy these units to work with and fixing issues are a priority for them.

The VMS4 is probably OK for low grade mobile DJ's working through cheap amps and speakers but that's about it.

Keith
Let me know if you get anywhere on this. In the meantime, next chance I get by GC where I bought this, I'll be having some discussion with them to exchange it for another unit.

I guess I should have bought the extended warranty through GC, but I shouldn't have to. The unit doesn't meet spec period, that in itself is a breach.

I don't care if they swap, or repair my current unit, but something really needs to happen. I guess it's time to take this message to youtube.
I agree with all of you here i watched one of the "designers" turn quite nasty with a few members in another thread over these issues defending his "hard work" well lets face it we have seen the new flaw free units wich proves there was a fault and AA has offered us nothing but bull until the statement about us expecting them to be santa cluse. We arnt expecting santa clause just them to do right by there customers if a car is released with a design fault then they send out a letter calling for a recall and the fault is put right why any different in this case we are told its faults are due to keeping costs down so, is AA admitting to supplying a cheap peace o carp from a cheap company trying to cheap out with this excuse at the risk of there reputation. They released this to be a market first to try and build there reputation not prove it to be bad. I have found ADJ lighting to be fantastic and do as it says on the tin if not more its a shame the audio side of the company dosent follow suit as for the quote about apple taking every i phone 4 and replacing it no its not expected but they advertised a fix and software updates to cure the other problems. but apple are a big company that dont claim they produced it cheaply so dont grumble nintendo saw a problem with the wii to me getting over aggressive and slinging the remote through the tv was the users fault, but no they sent out a free fix because they value there customers and reputation on there market leading product (back when it was released). So all we ask is a free fix not a replacement unit or the excuse of what do you expect it was produced cheaply.
I'm so confused. I intend to buy one of this VMS4 consoles (Velocity) because of its features and design but I don't know who to believe... lots of VMS4 owners are saying that it has some soundcard problems (low output of master and heaphones); DJ Freshfluke's console works perfectly... Confused

... it's a so irritating situation!
I've owned my VMS4 for about 6 months. I run a Shure SM58 wireless rig and had major mic distortion problems from the first time I used it. I contacted American Audio and their customer service was great. They sent the adapter out immediately and it helped a lot. Another problem, however, was the adapter is pretty long and coupled with the XLR connector the darn thing stuck out a mile from the back of my VMS4. I've read people frustrated with this issue so I thought I'd let you know how I fixed the problem. Instead of plugging the adaptor into the back of the VMS4 I installed it inline at the wireless receiver. I had to buy an XLR-female 1/4" adaptor but because all of it sits inside my road case it didn't matter.
I also noticed that the new Denon MC-6000 is rack-mountable. Is there any plans to make future models rack-mountable? I was able to do some creative work with Velcro to attach my VMS4 to the slant rack on my case, and all is well.
Thanks to American Audio for a controller that for the most part has delivered a product that works great.
quote:
Originally posted by Tony Cagnoni:
Your vms4 is different from all other,and you know it

nope, my beta-device was exchanged with a normal series model after they came on the market. the output is a bit low, but it's nowhere near as "unusuable" as some ppl try to suggest here... and for the mic thing: ADJ took care of it and retrofits it. the device itself was real sturdy and reliable during that year of use. i cant complain.

@ mr. paul: if you're planning to buy the vms, i would wait that bit until the new version is out, there will be some hardware improvements.
quote:
Originally posted by DJ Freshfluke:
@ mr. paul: if you're planning to buy the vms, i would wait that bit until the new version is out, there will be some hardware improvements.


OK, many thanks for the info on that aspect. Smiler

@ DJ Freshfluke

When will be out the new version? (if you have any idea)

How can I figure if the store where i'm buying the vms4 it is selling me "the new version"? It will have a new name or something? (this is not a joke!!!)

The price will be higher for the new version? (in romania, vms4 velocity costs 550$ or 400 euros) (again, if you have any idea)
quote:
Originally posted by Mr. Paul:
When will be out the new version? (if you have any idea)

i have no definite date yet...

quote:
How can I figure if the store where i'm buying the vms4 it is selling me "the new version"? It will have a new name or something? (this is not a joke!!!)

while the current version is sold with VDJ LE, the future version will be sold with traktor LE.

quote:
The price will be higher for the new version?

i honestly dont know. interesting question though, i will try to get some intel on that.

check also http://vms4.eu for news! Smiler
quote:
Originally posted by DJ Freshfluke:
while the current version is sold with VDJ LE, the future version will be sold with traktor LE.


I hope you are not talking about VMS4 Traktor which is about 1770$ (1300 euros) and it's available in some stores in Romania.
I don't get it, why the Traktor version it's so expensive? It costs three times more than the velocity version... Confused
At that price I could buy the Pioneer's DDJ T1 which I don't know if it's better than vms4 traktor but it's a Pioneer and I think it has more functions than any other controller (as I've seen in the official presentation video). I've used some Pioneer cd players and I know how they "feel" like. Razzer


quote:
Originally posted by DJ Freshfluke:
check also http://vms4.eu for news! Smiler


Trust me, I am doing that, daily. Smiler
Last edited by Former Member
quote:
Originally posted by Mr. Paul:
quote:
Originally posted by DJ Freshfluke:
while the current version is sold with VDJ LE, the future version will be sold with traktor LE.


I hope you are not talking about VMS4 Traktor which is about 1770$ (1300 euros) and it's available in some stores in Romania.
I don't get it, why the Traktor version it's so expensive? It costs three times more than the velocity version... Confused
At that price I could buy the Pioneer's DDJ T1 which I don't know if it's better than vms4 traktor but it's a Pioneer and I think it has more functions than any other controller (as I've seen in the official presentation video). I've used some Pioneer cd players and I know how they "feel" like. Razzer


quote:
Originally posted by DJ Freshfluke:
check also http://vms4.eu for news! Smiler


Trust me, I am doing that, daily. Smiler




Dear Mr. Paul,

we don´t know how / why this information was published, but it is definitely not correct!!!

The launch date for VMS4 - Traktor Edition is planned in the early summer of 2011.
The street (market) price will approximately be between € 500.00 and € 600.00 EUR.

It will be a little more expensive than VMS4 - VDJ Edition, but it will include VMS4 Traktor LE Software (4 Decks) and a new VMS4-Traktor-Frontplate!

So you don´t need to be afraid that VMS4 Traktor Edition will be as expensive as advertised by some stores in Romania!!!

Please send an email to service@adjgroup.eu, with link(s) of that stores?

Thank you in advance!

If you have any further question, please contact service@adjgroup.eu!

Best Regards,

ADJ Europe Support Team
quote:
Originally posted by JanADJEurope:
Please send an email to service@adjgroup.eu, with link(s) of that stores?

Thank you in advance!


Well, I think that you'll probably find it after a google.ro (i'm using that) search "vms4 traktor".

Here's another 2 questions:
- The vms4 velocity controllers next to be delivered to shops will have the sound issues (that low output that everyone's talking about) fixed? If YES, how we'll recognize those controllers as "new & fixed" in shops? (is there a serial numbers lot, or something related, after we can recognize those new controllers?)
I hope this question didn't sounded silly, but I want to be sure that if i'm spending some money on a vms4, I want to be "up & running", you know, and not to be forced to return it to the shop or use additional devices to ensure that the sound level, or something else, is good.

- The new vms4 Traktor will include that sound fix. Is that correct?
quote:
Originally posted by emarx:


Headphones & Master: Higher voltage power supply adapter for higher output. Testing in progress.


what spec on this higher voltage power supply? how musch V/A

p.s I have tried a 6 and 7 V 1 A they bouth gave stronger lights and seam to make VMS4 a bit louder but I also got a humming sound.
Last edited by Former Member
Gentle Reminder about the low output problem...

quote:
Originally posted by TulsaDJ:
Well, that's great and all, but the frequencey response is not the issue. I can correct that with some EQ if I need to.

Has the output problem been fixed, and is there a fix for my current unit, or should I take it back to the dealer and swap it for another one?

As far as people not calling in to complain about the audio, once I found mine was utter crap, I then patched it into my behringer mixer, and use the mics attached to my behringer mixer.
I'm guessing a lot of dj's are either playing with this for club/home use, and don't use the mic.

quote:
Originally posted by emarx:
quote:
Originally posted by TulsaDJ:
I wish I had hooked this thing up to my main system earlier, I've had it since October, so I bet I can't return it. I hope once all these issues are resolved we can trade them in for a unit that might actually meet the printed specs.

My phone call to customer support was a joke, he didn't even acknowledge there was a problem.

I haven't had problems with headphone output, but have had the mic issue, and low output problem, as shown below. For now, my low audio and microphone audio fix will be accomplished by using a Behringer 1002, or Mackie 1402VLZ3

The following test was conducted yesterday by putting a .775v signal source into an analog channel of the VMS4.



Hey TulsaDJ,

Thanks for bringing this up. We did testing and got the dB dip on both the low end 20Hz and high end 20kHz reduced from about 1.2dB to 0.3dB. If we try to go flatter than this we'll run into other issues like power-up response on the 20Hz end and digital noise interference on the 20kHz end.

Also the level will be pulled way up with the increase in master output. The combination of the two will definitely improve the sound brightness.

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