Purchased myDMX Buddy for my Mac. I'm running 10.14 so I'm thinking that is the problem. The interface shows up and seems like its working but when I place a light into the software, the lights don't work. I've updated the firmware and nothing works. Need assistance.
Replies sorted oldest to newest
You mean 10/14 for Mac OS?
what release of the mydmx software are you using? mydmx 2.0 or 2.1? you should be using 2.1.
also there really aren't any firmware updates available for the Buddy....
Thanks for the quick response - running IOS 10.14 Mojave and I'm running midmx 2.1
Ok, there aren't any known issues currently on Mac, Does the device show up in the bottom left corner of the software? or does it say demo mode?
Connected hardware: 1 myDMX Buddy S/N 848053 (express mode)
Testing with ADJ Mega Tripar Profile Plus - fixture is set in address 1, 6 channel mode selected on fixture and in my DMX 2.1. In setup mode, it won't even let me turn the fixture on. myDMX Buddy - green light flashing very rapidly and red light is solid
Is this brand new? It could be the DMX chip has stopped working, which isn't really a huge deal as its easy to swap out, but if its brand new you should return it to the store you bought it from.
Just received it today - bought on Amazon
Once I plug in the fixture, it goes into default mode, like nothing is plugged into it.
Ya if the fixtures display still acts as if its not getting ANY DMX then for sure it is the chip.
the package looked somewhat old - I don't need this right now - can ADJ send a new chip?
Where are you located? Is it brand new? Can you tell me the SN that's on the QC sticker? Where did you purchase it from?
Indianapolis, IN - Brand new - yes, QC848053 - AMAZON
Ok well it is after hours now, everyone went home, i have forwarded this thread to the ADJ service boss. We will see what we can do tomm AM.
Any word on this?
Hi, one of the service tech should reach out on this post shortly.
Hello, for this what I can do is provide you with the DMX Driver for the part. If you can send me a copy of the Amazon receipt along with an address to ship the driver. My email will be firstname.lastname@example.org
Hi Erik - it's on the way. Thanks for the help!
I received the chip and installed it - not there's a "short" on the XLR female on the my DMX buddy - I've tried 4 cables and they all do the same thing. You have to install the cable just right, but the chip us working now.
I purchased myDMX Buddy for my Mac. Finally got it but it is not controlling my lights. myDMX Buddy - green light flashing and red light is flashing very fast. I bought this on Amazon. On the buttom of the screen says: Sushi -256 S/N: 841593 (express mode). I need help i just paid 100 and something dollars for this and is not doing anything
Did you install the controlling software on your computer ?
Yes I installed first the 2.0 and then the 2.1
the 3.0 version then directs me to a website to buy software ?
which fixtures do you try to control ?
what i am able to do with this "interface" if it is not doing anything ? there should be clear instructions on the package and when you are purchasing that the software you need to pay for a year in order to work with the interface.
just a bar. Ultra Bar 6 ADJ
I don't really understand what you mean. I am using it for several years without paying anything after buying the actual hardware. The app is free. I have been controlling complete professional set up in large venues (theatres, large cultural centres, dance floors, ...
Thats what I am trying to do. Which software should I use or do you use?
MyDMX 2.0 or 2.1. The 2.1 asks me register did you have to do all of that. The 2.0 doesn't but then it is not controlling the light fixture
At first launch I had to register (if I remember well)
I just registered it. On the bottom left corner says Connected hardware 1myDMX Buddy (express mode) i pick my fixture just 3 channels to test Red Green and Blue . and cant even get those colors
myDMAX Buddy light are: Real light is solid red and Green light is blinking very fast
Did you "tell" the app what fixture is connected and which address ? In other words, did you patch the app ?
If you are a beginner may be it would be sound to watch these video tutorials on youtube Start by this one : https://www.youtube.com/watch?...mlvLkzCVLAjY6LC6QhX4
then follow them all, it will help.
Thanks for the reply, yes i selected the address, channel in my fixture and then patch it should work but it doesn't i used other software to control my lights and also a physical 512 DMX controller. wanted to try this but i guess i got a defective one.