Hello.
I am using Mac Big Sur and I have the latest firmware and software.
I have paid for the 3D Link upgrade but when toggle on and launch the Easy view software, the Easy View Connect screen does not show my wolfmix in the Hardware(s) available window ?
Please help.
Thank you
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Hi, sometime you can just toggle the switch in WTOOLS to refresh the connection between Easy view connect and the hardware and that will work, have you tried that?
Hello.
Yes.
- I have tried turning on the toggle, then opening easy view.
- I have tried opening easy view then turning on the toggle.
- I have tried both of the above and toggling the switch on/off.
- I have updated the firmware and the software.
- I have turned off all the firewalls.
No luck
Hi what is the exact Mac OS version numbers for your operating system, it may not be compatible.
Big Sur 11.6.2 (20G314)
2.3 GHz Quad-Core Intel Core i7
NVIDIA GeForce GT 750M 2 GB
I also tried it on my Del laptop. That didn't work either
Hello everyone.
I know this is an old post but I had given up.
I thought I would have another go.
I have now tried it on my macbook pro and 2 different pc laptops. I have tried updating the firmware on the wolfmix and the software on all my computers. I have even tried to toggle the toggle button but I still cant get the visualiser to connect to my wolfmix. It is really frustrating, especially as I paid for the upgrade.
Has anyone else had the same issue?
Thank you.
Hi, i'm sorry for all the troubles you are having, im sending this thread to the developers to read and we will see what we can do to help get this running.
Sorry for the issues again.
Hello.
I have some good news.
This morning I uninstalled wolf mix and deleted the easy connect folder from my C drive, and also from another program that had it installed, then re-installed the wolfmix software and then the easy view software, and now it works.
Something must have been conflicting. I will try the same on my other computers.
Thank you.
Ricky
Glad to read this! Have fun!