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I have recently purchased mydmxbuddy and downloaded and installed mydmx2.1 from the adj website. I also have 2 adj Cob Cannon Washes.

Being already familiar with the mydmx software I set up a few simple patches to test all was working. Unfortunately it isn't. The lights do not respond.

I have checked over and over the Cob Cannons are set up correctly as in the manual and the software on screen shows scenes as intended.

Help please!!

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Picking up again on my problems I will try to address particular issues step by step. Using mydmx buddy and mydmx 2.1. My tablet, Windows 10, says "New firmware available. Please update your interface (Hardware Manager).

Device Manager tells me SUSHI 1A interface working properly and the best driver is already installed.  Really odd?

If I proceed anyway with the programme I get Modeemo and No License so still unuseable!!

But did you actually update the firmware in hardware manager, that is what it was telling you to do, not the driver. Hardware manager is a program that comes in the MyDMx 2.1 folder so you can check hardware firmware etc.
Go too C:\MyDMX2.1\HardwareManager make sure myDMX 2.1 is not running or even open, and launch hardware manager, follow the prompts for firmware.


i have the same problem with myDMX buddy.

I'm using this interface with my PC computer at home, and everything is OK. When i connect this interface to my DELL laptop, MyDMX 2.1  recognized interface but tell me that i don't have a license.

Hardware Manager working fine, detecting interface, showing licenses, updating latest firmware. SUT driver and also detecing myDMX and working fine on PC and Laptop,

but MyDMX on my Laptop says that i don't have license.

I was using it on my laptop ocasionally for many years and it was OK but some months ago suddenly not.

Today i make fresh installation of windows 10 64bit and all updates. stil the same problem on laptop. On my PC i have the same windows 10 x64 and no problems. Few weeks ago i change mainboard, cpu (i7), ram etc in my PC and after that fresh install of windows and no problems with myDMX buddy (ealier i had AMD Athlon with windows 7 and also no problems.

Please help, i need to run MyDMX buddy on my laptop and make some lightshows at weekend.

@DJCR posted:

I'm not sure why ADJ hasn't been straight forward about this. Are they asking us to pay a recurring license for the software? Many of us are having the same problem.

We aren't hiding anything all information can be found on the product page, the only time you need to buy a license is when you want, 3D, Midi, or the Easy remote app over wifi. The pop up is just to let you know that you can upgrade the license.

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