I sent in mydmxgo to get repair. I Just received it on Jan 3, 2020. I plugged it up to try it out. I created generic par in profile builder and uploaded to myDMXgo.. I made and save 10 different presets with different colors using my generic pars and my chauvet kinta. it worked great. I did a gig. Jan 11, 2020. Everything worked.. Then the next day on Sunday I decide to rename my generic pars. I tried to upload my fixtures Sunday night from my profile builder to myDMXgo but it wouldn't upload. Monday morning I tried again. It was taking forever to upload so I aborted it. I unlogged from mydmxgo and profile builder logged back in and tried it. Finally it upload to myDMXgo. I opened the apps and tried it, now my chauvet mini kinta IRC wont save to my presets. I tried to save the kinta to different colors but it wouldn't save it.. The pars works perfect but the kinta doesn't, it seems that the kinta goes to the reset default state. I made a YouTube video showing my mini kinta and my generic pars working perfect.. Why doesn't my mini Kinta save to the presets?
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To return the Mini Kinta IRC to its factory settings, you might try performing a factory reset. For details on how to do this, consult the manufacturer's instructions or the user manual. funny shooter 2
If none of the above steps work, it's a good idea to reach out to the technical support or customer service of the manufacturer of your Mini Kinta IRC or the myDMX Go app. They may be able to provide specific troubleshooting guidance or updates to resolve the issue.
Uno Online
thank you
Make sure that the profile for your Mini Kinta IRC in myDMX Go is correct and up-to-date. Sometimes, profiles can get corrupted during upload, particularly if the upload was aborted previously. Try deleting and re-uploading the Mini Kinta profile alone to see if it resolves the issue.
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Raymond Horton