Unresolved Issues

Welcome to the forums. Thanks for bringing up these issues. I will let our developers know about this and your other post about the uninstaller.
Sincerely,

Which version date are you on with my dmx software? Latest of April 30th 2010?
Sincerely,

Yes, but it happens with both it seems. Last year i had the same issue, and didnt know the cause, but got the same outcome, before the APril update. I had to scrap the pc and use another one.

But now that i know what causes it i will def not recreate it - ha

OK. My developers and I were wondering. Trying to make sure that this isn't present in the latest release and if so fix it and post a new update.
Sincerely,

AH, I apologize, i fear i have misled you. I assumed that i had the April update. But out of curiosity, i rechecked and now it is reporting September 9. Is the update your referring to?

I guess i updated it whenever i attempted to do a fresh install.

no the update I'm referring too is April 30th 2010 that is on our website. Link is below my signature.

Hm. That makes me curious. Yes i do have the April version, but im curious to know why it reports it is the Sep 9 2010 version.

Did you download the April version somewhere other than our website?

No, it was def yalls website.

Ya you are correct. it installs as sept 9th 2010. I remember asking them to update the version date awhile back. I guess they did and didn't update the link text on the web. haha. Well that is the latest then. Sept. 9th 2010.

So are you going to include this with another upcoming patch or is there a hot/quick fix?

Let me verify. Your still getting the weird patch window bug in this sept version?
Sincerely,

Yes, and another issue has popped up. Now im getting this issue, where as sometimes whenever i add a new fixture, or choose a new scene, it goes to a blackout, and wont come out unless i reset the adapter (unplug and replug it in) I did a clean reinstall, and installed a fresh copy from the website. Yet, it still persist. You can see how this can be annoying. No software or hardware change has occurred. Any idea?

Im thinking about doing another clean reinstall.

Because now that i think of it, i opened an old show after the clean install (one of the backups) and it may have corrupted (havent a clue how) the program.

Ha now i have to get this cleaned up by Wednesday, my technical pastor is up my butt about it.

Let me know after your clean install.
Sincerely,

Just did the CLEANEST reinstall available. Now im doing our set from scratch, no references to the past shows, etc. So far, so good.

EDIT: Adding and removing a couple fixtures has created some "hiccups" so to speak. Would flash a blackout but come right back to what is being done. Not a big deal, probably standard to being mixed in the setup tab.

Welp, thank the lord it seems to be fixed. Ill post here if it starts acting up again.

What seemed to be the problem: Driver

Step 1 :
Uninstalled myDMX, restarted, and ran ccleaner. Searched directories, deleted accordingly, etc.

Step 2:
Opened the device manager and (while the dongle was plugged in) got the driver location and uninstalled the driver in the device manager.
Location:Under Universal Serial Bus it is DMX Controller

Step 3:
I then actually went into driver folders and deleted the driver specified by device manager as the DMX controller.

I urge anyone thinking about taking step 3 to be sure you are knowledgeable in drivers, locations, and know what you are doing. Deleting the wrong driver could seriously compromise your system.

Step 4:
Reinstall April 2010 program (with dongle plugged in) Drivers reinstalled with program.

Oh and BTW, the program still reports Sep 9 2010, yet the website reports April.

ok great thanks. ya the current version Is sept 9. the text for the link is wrong. You have the most current version.

Crap! More updates!

Well, let's see what they fixed and not fixed.

I wish I could move fixtures around so as to not have to reprogram my big show. Oh well. I'll try it later and see. I don't think they will ever address this though.