HI I have a new MyDMXGO bought in the UK brought new and From an reputable online supplie
I want to use it so have come to register the device via DMX soft website and have been asked for a 20digit serial number which has not been provided in the box. Ive tried to get support from ADJ and DMX soft but they ask for other the serial number or a bar code number to get into the support system.
The deVice has a bar code on the back but this is not accepted by the system so I can't get any support
Can anyone help me set up my device?