Standalone Buttons

benthebear9000Member

Previously I was able to get scenes on all 10 buttons of the mydmx5 unit. Now for some reason after the most recent update It is not allowing me to trigger scene 10 on certain pages. I write 10 scenes on all 5 pages and at first could only get response from scenes 1 thru 9 on page 1 thru 4, but on page 5 all 10 scenes worked properly. Factory reset the unit and did it again, 10 scenes on all 5 pages. This time I've got scene 10 not working on pages 1, 3 and 4 but working on page 2 and 5, scenes 1 thru 9 work on all pages its just the last scene on some pages doesn't seem to write properly.

11/7/249:41 AM

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Jingles8302Admin

Hi do you get any sort of error message when you write the scenes to the hardware?
If you close the program and open the hardware manager, in the stand alone areas, does it change anything?
Lastly, what release version of MyDMX 5 are you running and on what OS?

11/7/2410:01 AM

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benthebear9000Member

No error message when writing. Giving me a successful write. Not entirely sure what you mean by the second question. I've tried factory resetting in the hardware manager. Also in the standalone section of the hardware manager is how I put it into standalone mode to test. Didn't notice anything different in there. Maybe you can elaborate on that. Running the most recent update of mydmx. On windows 11.

11/7/2411:11 AM

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Jingles8302Admin

Oh ok, ya for the stand alone area in hardware manager i just meant do you see the same buttons not act right in the stand alone mode in hardware manager vs testing stand alone in the program.
If you can take a short video showing this reacting this way at your desk, or as an option send us your showfile and tell us which scenes to map and where and we can try to recreate though it maybe hard to fully test that this way.

11/7/2411:23 AM

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benthebear9000Member

OK I've attached a showfile and a video.