Hello, I've tried to register mydmx go on dmxsoft, but I didn't got registration key in the package. What should I do? Also on hardware manager I got error XHL 78.
Original Post
Replies sorted oldest to newest
Hi, there is no registration key code needed for these devices, they should just get assigned to your account when you go to add a device.
For this type of issue it is best to log into your dmxsoft account and then make a support ticket and ask them to help you register it, as its handled on the dmxsoft side of things.
It will help if you know the 6 digit serial number of the interface, it is typically in the default WIFI SSID name of the device. But they can help you locate it as well.
Hope this helps and you get it resolved.
Hi, I’ve got registration code from dmxsoft. Thanks for help
ok great! Have fun! If you have anymore issues let us know here or in an email to support 
I had the same problem as you but I followed Jingles8302's suggestion and fixed it.