Help! My pocket pros all of a sudden keep swapping. Between show mode and DMX mode! I want them to be DMX, but I turned on the power today and they started changing modes at random. I tried doing some troubleshooting, but none of the buttons work on the console. It’s programmed correctly, the cables work, and everything. I’m at the end of my rope, help!
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Hi, we are looking into this, and we'll reply here soon.
Can you also tell us what console you are running?
You should try changing to a different cable and isolating with a new cable the fixture that does this and let us know. go one by one with a short cable near the console and see what happens.
I did that and it fixed it. Turns out a janky DMX cable can do some WILD things. I’ve also got 4 Eliminators in the same chain and plugging/unplugging a power cable (that’s not even in the same circuit) would change how they behaved. Now that I’ve replaced that DMX, it’s all good! Thank you!
Yup, a bad DMX cable can do some wild stuff for sure! Glad you got it figured out.
even if they seem to work, try replacing the DMX cables with new ones to rule out any intermittent connection issues.
