I'm working on setting up an auditorium with lights. Working with equipment and that was already in use a few months ago. Tested all my lights with the software and dongle and everything worked fine, then started putting them up and chaining them together and all of the sudden everything stopped working.
Now I can't get the dongle to send signal to anything at all. I tried reinstalling the latest software update, and resetting the dongle to factory settings. The computer recognizes the dongle and the dongle recognizes it's connected to the computer. All the LED lights on the dongle are lit up as if it's functioning properly, but the lights won't recognize that they're receiving any signal. I've tried different cables and different fixtures.
Is the dongle just dead or is there something I can do to fix this?
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