Key Binding w/ CNTRL Key Error

Hijpenn, I've tried to duplicate this on both the latest Windows and MAc versions and I cannot get the program to accept "ctrl+r" as a valid keyboard trigger entry. I can do shit+r. Can you maybe elaborate? Or even email me a .dlm file for me to look at specifically? Jamesk at Elationlighting dot com
Thanks

Ok, you are correct, the "Nov" version does not allow "CNTRL+Key" for scene hotkeys at all - however, the "Feb" version does, and this is where the problem exists. When we created our scenes with the "CNTRL+Key" combinations, we did it in the "Feb" version and that is when we noticed the issue. When the file wouldn't load, we moved to the "Nov" version and had hoped it would load with that version, however it would not load.

Now, in our scene files that we created with the "Feb" version, we also had "SHIFT+Key" combinations, but the "Nov" version doesn't recognize (WILL NOT TRIGGER WITH SHIFT) those combinations. The November version will allow you to bind, for instance, "R" as a hot key and also "r" - however, it will not trigger the "R" with the "SHIFT+r" key combination, you have to hit "CAPS-LOCK-ON" then "r" to trigger "R", it will not trigger with "SHIFT-r". This is the reason why we have to go back to the "Feb" version as the "Feb" version works fine with "SHIFT+Key" combinations.

With that said, it now appears that maybe this "CNTRL+Key" issue came up sometime long ago in the past and as a quick fix the developers completely removed all "KET+" combinations which broke the "SHIFT+Key" combo in the November version.

Attached (link) is a scene file with 2 blank scenes, but with the "CNTRL+Key" combos active so you can see what it is doing when loading the file.

http://csmansys.com/F.zip

Hi Jpenn, yes I am aware of the SHIFT+ also not working. I was told recently that it will be back in the next release which we should start beta testing very soon here. So we do plan to have the SHIFT+ commands back. I had honestly never heard of the CTRL+ commands before your post. I'll give your file a look and let you know. Thanks! It might be possible if you send us your main .dlm file we might be able to have the engineer fix it that way it works for you in this latest release. If you wanna send a link for that also, i'm sure we will see what we can do for you if anything. Let me know. Thanks for your feedback! We appreciate it.

Jingles, we had a backup of the file so we really didn't lose much time.

As for the "CNTRL+Key" combination, that would be great if that also can be made to actually work properly in the next scheduled updated version. The issue is when loading the file with any "CNTRL+Key" combo bound to a scene, it appears to hang up right when it is 'constructing' the object from the file memory stream (maybe even during deserialization). I am thinking that is where it is at as even after you close the mydmx application it never clears from the workstations/computer processes list and you have to go in and terminate it manually.

Also, for reference, the file hangs/errors right when it hits the interpretation of the key command for the scene, for example:

SCENE 1
SCENE 2
SCENE 3
SCENE 4
SCENE 5
SCENE 6

Lets say you have your scenes ORDERED exactly as above, and you have [SCENE 5] bound to a "CNTRL+Key" combo, MyDMX will hang right as it is loading [SCENE 5] into memory - you can see this by closing the "loading scene" progress window when it hangs up and looking at your loaded scenes, 1 2 3 and 4 will be loaded but 5 and 6 will not.

BTW: We really enjoy using the software/controller, we have a very large amount of fixtures controlled by the software and our only issue thus far has been the key combo issue as noted in this thread.

Thanks