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MY DMX3.0 SOFTWARE AND MYD330 NOT YET GETTING SYNC . BECAUSE WHEN WE BOUGHT THE SYSTEM WE HAVE THE SOFTWARE LICENCE . AND YEASTERDAY I BAOUGHT THE UPGRADING FILE BECAUSE I NEED ANDROID CONNECTIVITY BUT I CANT OPEN THAT PART WHEN IAM CHECKING THE DMXSOFT WEBSITE ITS SHOWING 2 MYDMX3 SOFTWARE WAS INSTALLED ONE CAN HELP ME TO FIX THIS ISSUE

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Hi, the connection of the interface cannot be split between two programs at the same time, that is why it's giving you the error. Turn off SUT and hardware manager will detect it fine.
Also if you are buying upgrades and your device is already registered, no need to have it connected, once you open the program with internet it will bring down any updates from the online store and apply them to your license. 

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