Hello all forum users, I will like to clarify to everyone that this is a forum, although we try our best to answer every question we can not answers all of your questions immediately there are no automated replies here. A lot of the questions out there are redundant or even unrelated to the topic. I ask that if you need promt response call customer service @ 800 322-6337 between the hours of 8:30 AM AND 5:00 PM PACIFIC TIME. This is a user forum designed for you to share your feed back but it is also a community of users helping each other. The answers are out there if you look for them if you have a new question that is not related to an old topic start a new topic do not Hijack some else thread especially if its not even related to the topic. Questions will be answered in a timely manner by one of our moderators.