Thank you for your reply and advice. Perhaps I asked the wrong question...
I use the wireless ADJ DMXGo with Chauvet dongles & Samsung Tab to control my lights whilst DJing. I have been successfully using the tech for Equinox fusion 200 zoom spots, Chauvet wash fx2s, freedom sticks & obsession. Also EZ Links Q4s &Q6s, but I prefer the BTair app to control these so that I don't need dongles. I have had no problems with any of theses fixtures so far the last 2 years at my events, it’s fun to use creating lovely effects at my fingertips!
However, when I tried to include the 2 white Helix into my projects & preset-programming the 2 Equinox Helix XP 150w Gobo Flower will not stay channelled in?
I can connect them via my wireless dmxgo-dongle & control them on my tab but when using in one of my pre-programmed projects, as soon as I change the preset (e.g. from cake cutting to first dance)the connection is lost. And I have to find a new dmx channel to connect them again, but the same drop just repeats. It happens if I create a project solely for the helix or add helix to a project with other fixtures.
This is not workable in practice. I need the helix control to work like all the other lights I have. I can’t figure it out. I have looked & researched online, YouTube, read the user manual, spent quite a few hours of systematic trail & error at home, I've tried using different modes and uninstalling & reinstalling via the library (on wifi as oppose to the DMXGowifi). I've read all the posts & answers in the DMXGo topic on this forum (hence my suggesting the name shortening solution), but I haven’t been able to find the answer to this problem?
So, currently I don’t use the 2 white Helix I bought, as I can only control them via manual mode which is possible but not how I want to work at events. Once set up & I set the parameters on my tab for the customisation of gigs I just love the ease of DMXGo!
I hope the above makes sense! TIA