Entour Venue Pump Making Loud Noise

jai macMember

Hi all. I'm trying to figure out what is going on with my entour. The pump is making a very loud noise but still works. I originally thought it was the pump itself so I replaced the part but I'm still having the same issue. Even when removing all hoses from the pump, just leaving it powered, the noise still persists. I've even swapped the power board to see if the issue is electrical but even that doesn't do much. Has anyone come across this issue? And if you have, what was the remedy?

9/10/2111:48 AM

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Original Post

Jingles8302Admin

Hi, sorry to hear you are having issues with your gear.
The fastest way to get some help is contacting our Service team.

The customer service department hours are Monday through Friday, 8AM - 4:30PM Pacific.

Email: support@adj.com
Phone: (323) 582-2650

We don't really have Service staff closely monitoring the forums, but if you reach out via Phone or email someone can help you.
Thanks!

9/10/2111:53 AM

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