Running myDMXGo app on Ipad Pro. During use, the app will often lose wifi connection to the Smartstream transceiver and I lose control of the lighting. Then I have to keep refreshing the program over and over until it latches back onto myDMXGo. Sometimes, it'll say "waiting for device" or something when the tablet is clearly linked up with Smartstream wifi.
Can any one help with this issue, I'm having the same problem where the wifi keeps disconnecting and I lose control of the lights and need to close app and reload just to have the same thing happen.
First, make sure your ios is up to date on your tablet. For me, I was having issues bc I was using the wireless dmx dongles in conjunction with mydmxgo. I learned that you have to separate the two transmitters with a dmx cable bc if you plug the dongle transmitter directly into the mydmxgo transmitter the two antenna will be too close and the interference will cause you to lose wifi signal. I separated the two with a dmx cable and this helped solve the issue for the most part. There will still be signal dropout here and there but usually it stays connected.
Thank you, I wi'll give it a shot.