Drivers failing to install on windows 10

FuriousKOMember

So I have tried to get my VMS5.0 to work on the PC windows 10, but it is failing to install the drivers, I have uninstalled the ASIO drivers and re-installed numerous times but still isn't working, it is detecting the device but says there are no drivers installed even though I clicked on install the drivers.

even when I go into device manager and select the device which has an exclamation mark next to it, I click update drivers, I get a message saying:

Windows encountered a problem installing the drivers for your device.
USB audio device - the system cannot find the file specified.
if you know the manufacturer of your device, you can visit their website and check the support section for drivers.

any ideas?

11/1/201:12 PM

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Jingles8302Admin

Hi, sorry for the delay, give Kevin in ADJ support a call here:

323-316-9754

9am-5pm Pacific California time.

11/4/202:57 PM

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DJ Supa FlyMember

Same thing, is there a patch or something We can use??? I am going Facebook Live on Saturday. WISH I could use my VMS4 but I know I will be disappointed because ONCE again it will not work with my new laptop.

PLEASE help with this issue, thank you

11/17/202:36 PM

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