Skip to main content

I just received my mydmx 3.0 dongle and I can not seem to get it to connect at all. I have a windows 10 PC, and have been using the software for a few weeks now without the dongle. First I tried connecting it through the device preferences but that didn't do anything. Then I tried going into the hardware manager, but it kept just saying something along the lines of no devices found. THen I tried registering it on the webstore/SUT, but it just keeps telling me to disconnect and reconnect my interface and I am not sure what to do from here. I have tried seemingly every combination of disconnecting, clicking, and reconnecting. The dongle isn't even showing up in my device manager and the USB light comes on for about 2 seconds every time I plug it in. It is also displaying "EA" or "ER" on the dongle. Anyone have any idea of what I may be doing wrong?

Last edited by DJ FLOVV
Original Post

Replies sorted oldest to newest

Add Reply

Post
×
×
×
×
Link copied to your clipboard.
×