connecting issues

Former Member

Hello , i am using a mac to control my lights using the DMX 2.o software. But 90% of the time when i connect the box to my mac, it says " 0 interface detected" , why is this? everything is working good its just that and this is a new laptop.

10/2/142:45 PM

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JinglesForum Admin

Hi, welcome to the forums. What Mac OS are you running, and what version date of My DMX 2.0? The more details the better. Thanks!

10/2/142:52 PM

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Former Member

i am currently running on version 10.9.4 on mac, and I'm not sure on the version date but i bought this around april of this year. haven't updated it since I'm not sure how to.

10/2/145:17 PM

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JinglesForum Admin

That's Mavericks right? Also i still need to know the version date of the program. It can be seen here when you launch the program. (Screen shot link)
https://www.dropbox.com/s/x6q6...ru7/Version.JPG?dl=0

10/2/146:06 PM

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Former Member

quote:
Mavericks

that is correct and it says " August 14, 2014", also every time i do start up my light show, i focus them on one spot and in 3 shows they seem to move slightly a different position. i saved it where its perfect but yet the light after like 3 shows seem to move slowly over time a different way.

10/2/146:30 PM

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JinglesForum Admin

So the dongle is no longer working or works intermittently? As far as the slipping, what fixtures are they?

10/2/147:31 PM

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