April update crashes all the time... please help

deizelMember

Anyone one having crashing issues w/ and w/out MIDI on the latest update. It crashes then won’t let me reopen the program. I have to restart the computer to regain access to mydmx. Also acts up running my iPad. I’m using a pc and I have trouble shot and checked and change settings to try different things but it still does it like 3 or 4 times a night . I’m not sure what to do please help. Ohh also the pc is only 4months old and it only runs mydmx3.0.

8/3/1912:08 PM

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housemixerMember

I am having the same problem. I just purchase My DMX 3.0, downloaded the latest PC version (April 2019) and it is crashing all the time also. I have about 7 different fixtures programmed and every time I added a fixture it would crash. Now I have a Show File that I can open but when I attempt to edit the file the software crashes. I have tried the software on different laptops each with 16 gb of RAM and at least 4gb of Video memory. Anybody else have this issue and solved the problem?

8/9/195:38 PM

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