adj airstream bridge lights wont respond

Most likely interference from another device or network. Do you use any wireless DMX transmitters other than the one built in to the bridge? Usually changing the wifi channel fixes the problem.

hi ken

have tried changing channel, but still no joy

is there a way to factory reset the unit

cheers pete

Have you joined the facebook support group? It has instructions on how to reset in some of the posts.

hi ken

i'll add myself to the group

many thanks pete

PeteH253 posted:

hi ken

have tried changing channel, but still no joy

is there a way to factory reset the unit

cheers pete

Pete, I found an instruction video on YouTube, how the reset the Airstream Bridge: https://youtu.be/kQeEmg0Tmlc

Works just fine (although it’s stupid there is no hole and microswitch to do this).

Reset won't do much other than reset the network name and password. If you need to see all the settings, the best way is to use one of the USB programs for PC or Mac, that way you are bypassing the wireless. Those programs also offer a way to reset without opening the box.