Wifly EXR Battery freezes??

What up people?!

For lack of a better term, My EXR Battery freezes from time to time and I have to shut it down for an unknown amount of time.

In the attached picture, just imagine that the green light above WiFly Strength is solid and the 4 lights next to it are all lit up, solid green (making 5 solid green).

Per the manual: When transmitting a signal, the first indicator block will flash slowly. When receiving a signal, the indicator will stay solid, not flash. The fist indicator block will flash quickly when there is no DMX signal.

Doesn't really clarify what will stay solid, 1 block or all 5. It does say the "indicator" leading me to believe singular.

This issue has caused me to invest in a 2nd battery and now both units are acting the same. Anyone experiencing this? Really frustrating as we have to pause the rehearsal/show for an undetermined amount of time while it resets.

Thanks!

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6/20/198:30 AM

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ErikGSupport

Hello, when you are connecting the Wifly EXR Battery to your controller it should be holding a single indicator light for the Wifly signal strength. Are you trying to send signal to other Wifly devices besides your second EXR Battery or just to this second device?

6/21/1911:55 AM

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