I apologize to those who have made phone calls recently requesting help.
I've had a recent influx of non lighting and non-audio related calls, which are for the stuff my company does during the day. So, please be aware that money takes priority. Unfortunately, many of you will NOT receive call backs. Time is a premium right now, so I have to prioritize on who I do call back.
The call volume today has been 80 calls so far and my day isn't even halfway done yet. My problem will be billing and collecting on these calls. I already know I'm losing money!!
This means many people asking about MyDMX will NOT be getting the telephone help they are requesting. Some might. It all depends on timing, mood and availaibility. If you don't get a call back, don't take it personally, I'd prefer it if you'd email me instead via my web site and web form via the Contact us link. It goes directly to me.
So, thanks for the calls. Email is prefered. I'll do what I can when I can. I can usually do stuff via the forum when I'm on phone calls because get lots of periods where all I have to do is wait around for people to reboot things or otherwise do processes very slowly to ensure they are done correctly. I also deal with emails all day.
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