QA5 Bars (Randomly Resetting)

I guess not.

I have not had that problem. My problem has been that the battery life indicator on a few lights is not correct. The percentage drains to 0 within an hour, although this does not effect the function of the light until the battery does drain completely.

I guess you're still having a problem with yours?

Some of our units also have the battery life indicator problem but we can live with that. The problem we are having is tough to solve since we can't replicate the issue in our warehouse.

I am sorry to hear that you guys are having an issue.

The battery life indicator will not be 100% accurate, but should be pretty close. If the life reads 0 after an hour, then I suggest returning the product for repair and this could cause other issues as well.

Mikey B,
The issue that you described is very strange. I also suggest returning these for service. There must be something wrong with the display which is causing the fixture to reset back to the default setting. Are you having an issue with all 15 of your Wilfy QA5 Bars?

Its not all 15 lights. Only 5 or 6 will reset at the same time. That makes me believe it has something to do with the transmitter. I also use a Chauvet D-Fi transmitter with my setup. I wonder if they interfere with each other.

Mikey,
Can you recreate the problem when the Chauvet D-Fi is not connected to your system?

If so, then I suggest that you return the 5 or 6 lights for service.

Our lights acted up again this week (same problem as above). We noticed in the warehouse after the event that some of the lights had the rF feature activated. We turned OFF the rF feature on all the lights hoping this was the cause of the resetting of the fixtures in the future. We'll keep this forum posted on the results. If anyone even cares lol.

I care, so post back!

ADJ support and service care also! Let us know if any issues persist. We will do our best to get it taken are of.
Thanks!

My lights were acting up again last night at an event. We recorded the problem from a cell phone. (link below) All 30 fixtures had the rF feature off. A majority of the fixtures would randomly turn off completely when the battery indicator was showing around 40 percent. The fixture in the video was behind the DJ booth approximately 7ft from the WiFly transmitter.

What do we do?

https://www.dropbox.com/s/vfb6...28Malfunction%29.MOV

it looks like a power loss issue. How do the lights act if plugged into power and on wifi?

The problem in the video doesn't happen when plugged in I believe.

hello MikeBedko,
my name is Louie. thank you for contacting us. you unit will have to be checked by our technician here at American DJ. please contact me so i set you with a return number at 323-213-4560. thank you.

If they respond fine when they have corded power, then I would say it's something in connection with the battery. Something is causing the whole unit to power off, thus loosing your settings. Unfortunately you will need to send them in.

Here's another homemade video after my lighting fixtures acted* up at my events on friday and saturday. I found that 1 of the fixtures was causing other fixtures to act funny which I though was impossible since the units only have receivers and aren't capable of transmitting any signals.

*By acted up I mean that when cycling through a menu on 1 fixture, 6 other lights in the room started flashing. After powering off the light in question, later on in the party, all the lights turned off simultaneously and the DMX channel mode switched from 8channel mode to 4 channel mode.

Here's our video: https://www.dropbox.com/s/duf9...08-18%2014.18.55.mov

If the fixtures are set to master and slave they can do this wirelessly. See page 15 of the manual. Go thru the menu and make sure that master and slave are not active on those lights.

I double checked, the lights were not in slave mode. They were set to d001 and connected to the wifly transceiver. The light in question was interrupting the signal of the lights set to d001. I'm sending 14 of the lights back today for repair with broken antennas and faulty operation.

post back the findings. hopefully ADJ will get it fixed for you. I really like the bars over the pars for uplighting. You may consider investing the 60x1 light shaping filter to increase the beam angle and give it a nice wide wash. What is your website?

any update on this?

We sent 15 out for repair but the batteries are only under warranty for 6 months after purchase and to have them replaced would cost around $100 each. We decided not to replace the batteries because of the cost and now we just keep them plugged in at events and factory reset them 2-3 times a night when they act up. Not the perfect solution, but it works for now. If anyone is interested in purchasing our lights and possibly fixing them, please pm me.

So the batteries were causing the lights to power off and reset? Are you sure all of them were effected, and not just a couple?