Not connecting to Easy View

Did you buy the 3D add on in WTOOLS?

Yes. When I connect it to my Mac Pro works just fine. The problem is with PC desktop

Do you have easy view connect downloaded and installed?

Yes

Take a screenshot of wtools on windows under my wolf please.

.

.

And what happens when you click open the 3d visualizer.

It opens with no hardware found and no options to add a hardware.

Can you open the EasyView2 application. These images show that you are trying to open EasyViewConnect. To open EasyView2, go to your (C Drive, open the EasyViewConnect folder, open the EasyView2 folder, and launch the EasyView2 application.
Let me know if this helps.

Did you manage to sort this out? I have the exact same problem, it´s not possible to connect, no hardware is detected in Easy View connect. Ivé tried the option above and still nothing.

Good Morning.
Just to confirm, did you purchase the 3D Link feature for your WMX1? If so, please make sure that it is enabled in WTools and launch the Easy View Connect program. Then, proceed to "Open the Visualizer".
Once you are in the Visualizer, you will need to patch in your fixtures like oyu have them on your WMX1. Then you will be able to view your effects within the visualizer.
Let me know if this helps.

Yes I´ve purchased 3D link, but in the easy view connect the wolfmix won´t show, it´s stuck in this

Click on "Open the Visualizer" and start patching in your fixtures and let me know if the 3D Visualizer responds.

This is what happens

Hi,
Can you send us a video showing us what you are doing step-by-step when trying to use the 3D Visualizer? You can e-mail us at support@adj.com

I am also having trouble connecting to EasyView on WIndows 10. I have been working on it all day. At some point it seemed to time out. I have been unable to reconnect since. Now when I open EasyView and the file I was using, it is not talking to the controller. 3D link is switched on in WTools. I have tried rebooting and reconnecting several times. Still the same

Good Morning.
Have you tried uninstalling and re-installing WTools? Also, is your controller's firmware up to date?

Sorry for delay answering. I actually found I just needed to toggle the Launch Easy View Connect switch in WTools off then back on. I remember seeing a note somewhere to switch this on after hitting Launch. Wasn't sure exactly what that meant when I read it. The switch was already on as Easy View had timed out. Maybe it could be clearer that switch should be off each time before hitting Launch, or to toggle on/off if having trouble connecting.

Hey,

I've exactly the same problem on a MacBook. It worked fine in the past ... then I don't used W1 for almost a year and now I easy view don't find the hardware.

I'm on the lastest version of software and hardware, EV ask me at every start whether I want to allow incoming network collection but nothing found. Toggeling also don't help.

Any idea?

Cheers

greppie