Hi
My ADJ MYDMX 3.0 is non responsive:
- Green "USB" Light Flashing
- Screen is flashing ".A.A" used to state Universe 1
- No response on the computer.
- Ha
Any advice on the issue?
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Hi, seems like a weird issue, have you tried a different USB cable? Are you on Windows or Mac?
If it is on a USB hub, try a direct connection?
Where are you located in case we recommend you send it in for warranty?
Hi,
Tried all options of different cables, connection slots and different computer. It's Windows.
Attached image of what is flashing on the box.
We are based in Hertfordshire, UK
Attachments
Images (1)
ah ok, if that is flashing, that doesn't seem like a easy fix, I would reach out to support for your location which should be service@adjgroup.eu also copy in Support@adj.eu and myself if you wish, jamesk@adj.com
Thanks!