My dmx 2 can't access learn midi command

MissFitToysMember

Hello I'm using a my dmx buddy to control my lights and I recently discovered that the live mode has a learn midi command.

So I took my laptop and figured out how to send midi from our daw to the mydmx 2.0 program and learn the midi command. Although when I plug in the buddy it will no longer function and it will not longer receive any midi signals and the learn midi command will be grayed out. If I unplug the device the option appears again.

Is there a way to access the midi command while the my dmx device is plugged in?

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10/14/2211:32 AM

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Jingles8302Admin

Hi, using MIDI with the Buddy is a paid upgrade, you will want to purchase the FULL license for the buddy and you can do so by going to store.dmxsoft.com and logging into your account.

10/14/2211:43 AM

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MissFitToysMember

That seems to be a 3rd party store that's trying to sell me what looks like a knock-off of the mydmx buddy. I bought mine through guitar center not this site.

Also I have tried everything but this site also won't allow me to register the product. It keeps saying it's a sushia1 not a buddy and that it needs a firmware update through a device manager that the site provides that won't do anything.

10/14/224:24 PM

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Jingles8302Admin

Try the hardware manager built into the mydmx program you are running. just dont try to use mydmx and hardware manager at the same time, the driver cannot be shared between programs.

10/14/225:45 PM

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