We have eleven Mega Tripar lights that will set to a program and work fine until without warning they have all reset themselves to a mode that is not responsive to our controller. They will reset manually, but It's inconvenient as the lights are 20 feet off the ground. Could a power surge cause this? Thanks.
Replies sorted oldest to newest
What controller are you using? or no DMX at all?
It is a Stage Setter 8. We have had this issue before and the controller works fine after all of the fixtures are individually reset to their proper program by hand. How can all of these fixtures, on different channels, just go to a fixed and non-responsive setting?
Hello Jeff,
How long are these being used before they reset their DMX programming? Are the lights powered on the entire time or are completely powered down when not in use?
It has been about 2 months since they were last re-programmed before they went off program. They are powered down after their use at events. I would guess they have been powered up and down 50 times since they were last p=re-programmed.
Would the fixtures be more stable in their programming if we left the power on for them and just blacked them out with the controller?
I cannot find anyone else online that has experienced this particular problem, but it is very real for us, and it affects every fixture we have, it is difficult, tedious, and somewhat dangerous to have to go reset all these lights on the ceiling. Thanks for your help, and I hope we can come up with a permanent solution.
I would not recommend leaving them on so the way you currently have them set up is correctly. It is rather strange that multiple are having the same issue though. I would recommend to try taking one of the lights down to see if it is something that can be recreated with the single fixture just for testing. Thought might be something that only happens after sometime.
is it possible that an electrical power surge could cause the fixtures to reprogram? Is there any way that the controller could be sending a signal to the lights to reprogram? If someone was in the room using other lights that they had brought in with a remote could that possibly cause our lights to reprogram? If that is a possibility, is there a setting on these lights that would reject any signal from a remote? This is not a trivial issue, if we cannot depend on these lights to function properly, we will have to remove them. Thanks for your help, but we have to have these lights functioning properly.
is there a remote controller for these lights that is strong enough to control them from a distance of 20 feet? I only have experience with another light bar that we use, and the controller has to be within 3 feet of the fixture they have any effect, so I assumed All the controllers were pretty weak. Thanks for the info.
is there a way on these fixtures to have them reject any input from a remote controller? That is, have them respond only to the DMX controller and reject any signal from a remote handheld controller? Thanks.
Hi, if you still have the manuals handy for the exact model of lights, the info about turning off any IR remote eye would be in the user manual, and it would be a setting in the fixture menu display.
I do not have any manual, nor could I find an exact one online. I've ordered a ADJ LED remote, which I think is the one that works with this model, and hopefully we can use that to reprogram the fixtures from the ground.
What do you think about the possibility of an electrical power surge that would change the programming? If so, is there a surge protector that you would recommend? Thanks.
Which exact model is it? Mega Tri par profile? Mega Tri par profile Plus?
Its the Mega Tripar Profile. Not the Plus.
Oh ok, here is the manual for that light. It does briefly cover the RC remote, I don't know if you ordered the RC or the RC2 remote, but i will check the compatibility, but should be fine I would think. i'll dig into it.
