Hardware problem

nelson2410Member

I received an adj mydmx buddy a few years ago and it has worked for me in the past. when I go to plug it in. the software recognizes it, but the lights don't. there is a rapidly flashing green light on the back, but no red light, as I have seen in the past. please help me. I am a mobile dj, and this is a key component to my rig.

3/14/192:05 PM

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ErikGSupport

Hello, have you tried changing the usb port that your MyDMX Buddy is connected to? Are you using a PC or Mac computer? You can also try to change the usb cable that you are using to see if it connects properly.

3/14/193:54 PM

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nelson2410Member

I have tried changing omg the USB port and cable. I am on a Mac running Mojave. Any help is appreciated.

3/14/197:03 PM

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