Can't add fixture with red dot

MicheleP70Member

Hi, I'm new on this device and find an issue: selected the brand I try to select a device with red dot but the sistem answer is "check Internet connection"... internet wifi connection is ok. Any suggestion? Thanks

2 days ago

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Jingles8302Admin

Are you currently connected to the GO hardware's WIFI connection?
If yes, you need to disconnect, then re-try to select the file on a WIFI with internet connection. Then once its downloaded, re-connect to the GOs WIFI.

2 days ago

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MicheleP70Member

Yep, I made login, and also check with different wifi internet connection... But click on the fixture with red dot should be enough? Should be an android tablet issue? Thanks

1 day ago

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Jingles8302Admin

Tell me the name of the fixture and within what brand location is it in?

14 hours ago

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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