I'm a MyDMX 3 user and I used to be able to control my Chauvet moving heads using a Novation Launchpad Mini MIDI controller but now I'm unable to.
When I go to MyDMX3|Preferences|MIDI I can see my controller but I am not allowed to click the "Activate" box.
I also noticed that the option to go to the 3D Visualiser is greyed out even though I have already paid for a lifetime full access subscription. Out of desperation, I went ahead and bought another lifetime full access subscription because I have a wedding gig in just a few hours....STILL doesn't work! I believe it all has something to do with the DMXsoft SUT program that is used to install the upgrades. It keeps crashing.
Any help would be greatly appreciated.