application keeps crashing on mac os 12.4 monterey

Try this march 2022 release: https://www.dropbox.com/s/q246...73.73962863.dmg?dl=0

@Jingles8302 posted:

Try this march 2022 release: https://www.dropbox.com/s/q246...73.73962863.dmg?dl=0

hi thanks for replying

ive reinstalled mydmx using the dmg file you posted

however the issue still continues to crash when loading up mydmx 3.0

you wont know of any other method to resolving this?

Do you have any of these Apps or similar installed on your Mac:
Magnet
Flexiglass
Popclip
BetterSnapTool
Cinch
TextExpander
Window Tidy

If yes, try removing the app and see if the MyDMx 3 app still crashes at start up.

@Jingles8302 posted:

Do you have any of these Apps or similar installed on your Mac:
Magnet
Flexiglass
Popclip
BetterSnapTool
Cinch
TextExpander
Window Tidy

If yes, try removing the app and see if the MyDMx 3 app still crashes at start up.

i havent got any of these apps

Can you take a video of the crash and then show us the specs of your mac and then email me that info so we can report it to the developers?
jamesk@adj.com

@Jingles8302 posted:

Can you take a video of the crash and then show us the specs of your mac and then email me that info so we can report it to the developers?
jamesk@adj.com

yes

just emailed you the recording to the email posted

Hi, sorry for the delay, the developers were trying to reproduce the error but couldn't to they are asking.  Would you be able to ask the user to do the following to get more information:

Launch the software via the binary file:

- Follow file path : Applications/MyDMX3/MyDMX3.

- Right click on MyDMX3 and select 'Show Package Contents' 

- Then follow the file path : Contents/MacOS/mydmx3.

- Double-clicking the file 'MyDMX3' from this file location launches the app via a terminal, thus showing a little more info.

- Take a screenshot of this terminal window after the crash and send it over.

I hope there isn't an issue joining in on this conversation.
I have the same issue and haven't any of the mentioned apps installed.

Last login: Thu Jun  9 23:16:02 on ttys003
The default interactive shell is now zsh.
To update your account to use zsh, please run `chsh -s /bin/zsh`.
For more details, please visit https://support.apple.com/kb/HT208050.
/Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/MyDMX3 ; exit;
Jonass-MacBook-Pro:~ jonas.h.aa.jessen$ /Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/MyDMX3 ; exit;
BreakpadQt: setReporter: crashreporter -> /Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/crashreporter
2022-06-10 20:50:44.199 MyDMX3[10217:530512] *** WARNING: Textured window <QNSWindow: 0x7fbf120504d0> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.
2022-06-10 20:50:45.017 MyDMX3[10217:530512] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'.
"action=alive&icon=http://RESOLVE_LATER_ADDRESS:4000/Icon&name=MyDMX 3.0"
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
MidiInCore::initialize: error creating OS-X MIDI client object.
launcher /Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/crashreporter "/Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/crashes/3422944E-578F-41E8-9CB7-B41CBBC4CF97.dmp"
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
Deleting expired sessions...none found.

May not be the exact same issue. But perhaps they are related?

Specs:

MacOS 12.5 Beta
8GB ram
Intel Iris 6100 Graphics
Macbook Pro 2015 Early Retina

@JessenJonas posted:

I hope there isn't an issue joining in on this conversation.
I have the same issue and haven't any of the mentioned apps installed.

Last login: Thu Jun  9 23:16:02 on ttys003
The default interactive shell is now zsh.
To update your account to use zsh, please run `chsh -s /bin/zsh`.
For more details, please visit https://support.apple.com/kb/HT208050.
/Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/MyDMX3 ; exit;
Jonass-MacBook-Pro:~ jonas.h.aa.jessen$ /Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/MyDMX3 ; exit;
BreakpadQt: setReporter: crashreporter -> /Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/crashreporter
2022-06-10 20:50:44.199 MyDMX3[10217:530512] *** WARNING: Textured window <QNSWindow: 0x7fbf120504d0> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.
2022-06-10 20:50:45.017 MyDMX3[10217:530512] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'.
"action=alive&icon=http://RESOLVE_LATER_ADDRESS:4000/Icon&name=MyDMX 3.0"
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
MidiInCore::initialize: error creating OS-X MIDI client object.
launcher /Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/crashreporter "/Applications/MyDMX3/MyDMX3/MyDMX3.app/Contents/MacOS/crashes/3422944E-578F-41E8-9CB7-B41CBBC4CF97.dmp"
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
Deleting expired sessions...none found.

May not be the exact same issue. But perhaps they are related?

Specs:

MacOS 12.5 Beta
8GB ram
Intel Iris 6100 Graphics
Macbook Pro 2015 Early Retina

Hi, email me this info as I instructed the OP. My email is jamesk@adj.com
Thanks! Are you using the new 2022 release?

@Jingles8302 posted:

Hi, email me this info as I instructed the OP. My email is jamesk@adj.com
Thanks! Are you using the new 2022 release?

Hi - Yes March 2022 release

I just sent you an email

I got it thanks, I am sending it to the developers and should maybe hear something Monday.

Hello everybody,

I'm having the same issue, but hadn't the problem before...

All was fine, but after some month of not using the interface, I'm having exactly the same problem with November 05 version. Then I tried the latest march 22 version. with and without interface connected, the software crashes instantly after loading.

Monterey 12.5.1 (intel CPU)
I tried the download from adj.com and dmxsoft.com
I also tried the advices from this post starting the software via terminal / content

Would be very nice to get some help my lights working <3

Greetings from Hamburg Germany!

@Dennis Grenda posted:

Hello everybody,

I'm having the same issue, but hadn't the problem before...

All was fine, but after some month of not using the interface, I'm having exactly the same problem with November 05 version. Then I tried the latest march 22 version. with and without interface connected, the software crashes instantly after loading.

Monterey 12.5.1 (intel CPU)
I tried the download from adj.com and dmxsoft.com
I also tried the advices from this post starting the software via terminal / content

Would be very nice to get some help my lights working <3

Greetings from Hamburg Germany!

Hi please email me this info and I will look into it.
jamesk@adj.com 

Hello! I have a similar problem with MyDMX 3.0 and my MacBook Air M1. I recently bought my MyDMX 3.0 and when trying to use it on my Mac I find it impossible to select a fixture to patch. No matter what model or brand of luminaire you use, when you select it MyDMX crashes automatically. Does anyone have a solution for this? Because that way the software is unusable. Thank you.