DJing a wedding last night, I setup a scene using my Airstream DMX where my two ADJ Pocket Pro heads would point to the door for the entrance of the bridal party. Each time I clicked the scene the app crashed. I reopened the app and selected other scenes, no issues. Clicked the “entrance” scene: crash. Rebuilt the scene, saved it into a different file, named it differently, clicked it: crash.
VERY FRUSTRATING.
Please help!
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Did you use a fixture profile from the library or did you make you own profile for the heads? There could be an error in one or the other.
Last Saturday my ADJ crashed, didn’t respond at all for over an hour. Tried off/on, power disconnect, WiFi off/on on iPad, second iPad - nothing. “Incorrect password” my iPads responded, when trying to log in.
Okay, over 200 guests in da house, mobile phones, Bluetooth and so on. But set 1 okay, set 2 NO CONNECTION, set 3 YES, CONNECTED AGAIN! No idea why, didn’t change a thing, had given up, thought the device broke down.
Been searching for days now - and connected a LINKSYS WiFi repeater (to be able to use 5Ghz too...). Up and running flawlessly for over 48 hours now. But I don’t have 200 cellphones to test the stability...
Anyone?
Ken Y. posted:Did you use a fixture profile from the library or did you make you own profile for the heads? There could be an error in one or the other.
Ken, are you serious? Can the app or device CRASH when there is an error in a fixture profile?!? In my opinion it would only result in “not correctly responding” of light(s) involved.
Try changing the Wifi channel, that usually fixes the problem. Can you join the support group on Facebook? That gets better answers and quicker.
Hi Ken, thanx 4 this suggestion - but how do I change WiFi channel if I can’t connect to the Bridge?
I’m not on Facebook (I usually refer to as Faecesbook)...
Did you ever get this problem solved? Were you able to pinpoint the cause? My app crashes too and I have very little information as to why.
Hi Trace! Yes and no: I “solved” the problem buying a SECOND Airstream Bridge. The second one never failed me - so far... I’ll return the first one soon (Thomann) and have it “repaired” or replaced for a new one. This way I have a spare WiFi-DMX device. Don’t want the lights NOT to respond ever again, ruining the show...
Is the second unit running a different firmware version?
No, the same.
Key4Quality posted:Last Saturday my ADJ crashed, didn’t respond at all for over an hour. Tried off/on, power disconnect, WiFi off/on on iPad, second iPad - nothing. “Incorrect password” my iPads responded, when trying to log in.
Okay, over 200 guests in da house, mobile phones, Bluetooth and so on. But set 1 okay, set 2 NO CONNECTION, set 3 YES, CONNECTED AGAIN! No idea why, didn’t change a thing, had given up, thought the device broke down.
Been searching for days now - and connected a LINKSYS WiFi repeater (to be able to use 5Ghz too...). Up and running flawlessly for over 48 hours now. But I don’t have 200 cellphones to test the stability...
Anyone?
I'm having a lot issues with my device lately. can you please let me know the steps and how you connected to a wifi repeater??
Use one of the higher wifi channels, try 11 and then move lower as needed. I think sometimes people have hotspots enabled on their phones that can jam the wifi channels. Sometimes just changing the channel one step fixes it. You might need to move out of the room or use the USB cable to change the channel when you absolutely have no connection to make changes from.
DjRobMix posted:Key4Quality posted:Last Saturday my ADJ crashed, didn’t respond at all for over an hour. Tried off/on, power disconnect, WiFi off/on on iPad, second iPad - nothing. “Incorrect password” my iPads responded, when trying to log in.
Okay, over 200 guests in da house, mobile phones, Bluetooth and so on. But set 1 okay, set 2 NO CONNECTION, set 3 YES, CONNECTED AGAIN! No idea why, didn’t change a thing, had given up, thought the device broke down.
Been searching for days now - and connected a LINKSYS WiFi repeater (to be able to use 5Ghz too...). Up and running flawlessly for over 48 hours now. But I don’t have 200 cellphones to test the stability...
Anyone?
I'm having a lot issues with my device lately. can you please let me know the steps and how you connected to a wifi repeater??
Buy a WiFi repeater and select the ADJ network to connect / repeat; read the manual of the repeater how to.