Does anyone know why, when I open the 3D Visualizer inside myDMX 3.0, the room flies off into another dimension when I grab it with my mouse to pan around? It also spins around at the speed of worm hole travel when it IS centered and I'm rotating the room with my mouse. And is there a fix for this bug? Installed myDMX3 version is 19.423.0.1176 and Easy View 2 is Beta, version 0.9, build 0. I'm running OSX 10.14.6
Thanks!
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Anyone..? Anyone got any ideas?
Hi, you are using the April 2019 release of mydmx 3, right?
do you have the 3D file for your show set to load by default or does it do this "flying off" thing no matter what file is loaded, yours or the default?
Hi, thanks for replying. Yes, using the April version of myDMX. This bug happens no matter what file is loaded and is duplicated on two separate machines.
Ok, any way I can get you to take a small video of it and send it to me or post a link to it on YouTube here?
Sorry for the delay. Yes, here's a short video, shot it this morning.
Is that a gamer mouse? How high do you have the DPI settings? Try lowering the DPI on the mouse if you can, it seems like its reading small increments as huge increments......
It's a Kone XTD on my mac pro. Turning the DPI all the way down mitigates it and gets it to move a little slower, but on my macbook pro laptop with either the track pad, normal mouse, or Kensington Pro Mouse, it has the same issue.
Is there a way to use the keyboard arrow keys to pan/tilt?
Arrow keys, i don't think so.
I am having the developers look into your mouse issues, it's a first time we've ran across this....
Are you on a 4K monitor?
No, my mac laptop has a 15.4" Retina display with Intel Iris Pro graphics, and mac pro is running HDMI out to monitors using AMD Radeon RX580, neither setup is 4k compatible.
Can you screen shot the about page of the 3D and MyDMX 3 for me please? Thanks
i had the same problem on my mac book pro mid 2012, ended up getting a new alienware computer. but to answer your question i launched easyview from applications, and loaded my fixtures while my show was loaded and i didnt have that issue anymore. try that
