VMS4.1 problems... Help Me Plz

Former Member

I'm the owner of 2x VMS4.1 and they are both having issues. The one I use as my main system everything works great except when I use the crossfader, I'll bring the crossfader to the very far left or right and on the software (VDJ 7.4 or 8.2) it shows the crossfader going back to the middle of the crossfader, on the other VSM4.1 it dose not do this instead the other vms4.1 won't allow me to use the other two channels on my mixer. So I am stuck using 2 channels instead of the 4 channels I want to use. Both have been setup and tested using the same laptop (Windows 7) updated vsm4.1 drivers, and on both VDJ software programs. Also they are configured the same way in VDJ... Also if their is a number I can call toll free from Kitchener, Ontario, Canada I'd love the number thanks.

10/11/145:57 AM

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Original Post

sergiocMember

Hello Keith,
Please call the ADJ Support team @ 800-322-6337. (Mon-Fri/ 8am-4:30pm PST). Make sure to be in front of your system when calling.

10/29/144:58 PM

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