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I've owned a pair of Pocket Scans since 2000-2001 or so, never with any problems. I think I even only had to change the bulbs once. Anyhoo, I plugged them in last night and powered them up. Both went through the color cycle then the mirror moved into standby position like normal. A few seconds later, one of them just seemed to turn off.
The bulb is lit, but the fan is silent, motor isn't moving, and even digital DMX display is off. Like I said, the whole thing is as if it's turned off, except the bulb is lit full power.

Any thoughts?
Thanks in advance for your help.

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Dave, Welcome to the forums. I have sent this thread to our service staff however let me say that they may want you to call them to go over things more in depth over the phone then they could do in a forum post.

The forum isn't really meant for service questions, If you need service your 100% best bet is always to call our service number. The number is on our website. If you can't find it let me know. But we will see if our service boss responds.

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