Brand and model of the keyboard in question has STILL not been addressed. It could be a key issue, and since you have this issue, it IS a key issue. Or rather a KEYBOARD issue.
Is it so difficult to post the make and brand of the wireless keyboard? You have thus far failed to do so, and I did check the entire thread. I'm not here to judge(but if I did, you'd be terminated as an employee of mine at this point), because I've seen some real POS keyboards that still work and get the job done. Like a flexible waterproof USB keyboard connected to a Yamaha PM5D, but was nice and compact and something I'm thinking of getting when I get a digital console to ease labelling channels(and it works too).
It's not a matter of "do I have to keep reposting in all my replies", it's a matter of "if you'd answer the question in the first place, it wouldn't keep getting asked over and over again, which is why it keeps getting asked over and over again".
You've also not made it clear if you're using a wireless combination set. Is this a set of keyboard and mouse for wireless, or is this a wireless dongle for the mouse and a second wireless dongle for the keyboard? Yes, it can make a difference.
I posted the link to NEW in the box CURRENT shipping products ready for pick-up. FACT. Absolute fact. These are items that will be stocked and are not discontinued according to the manufacturor directly, whom I called each of myself to confirm and validate. You also negate yourself if you claim you bought a netbook and wanted better, faster chips, because that's not what they put in netbooks. ANd what you bought is a netbook, not a notebook.
I know, semantics. I should STFU..... But I won't. There is a difference. It makes a difference.
Then again, it's an Asus EEE PC 1001P, not an Asus Ess PC 1001P. Yes, it makes a difference as well. I know, STFU.....
You never addressed your driver udpates fully. Now you at least address the netbook, but not necessarily any external hardware.
Notebook keyboard works on all programs except DMX? Hmm, sounds like a problem with how the notebook handles things. But, are we talking NETBOOK or NOTEBOOK? There is a distinction. Sure, semantics. Let me just say a few things about that: The words we choose can make a massive world of difference, so being accurate is key and critical. And yes it is my job to point those sort of things out because a missed word or wrongly chosen word can literally cost MILLIONS in dollars. So NOW you say you called a port a hub. Well, a port isn't a hub, it's dramatically different. And so what if we're not in front of a judge. I'm trying to HELP, and you're not providing accurate information.
Let me share a little story about how not being accurate doesn't help the situation:
I'm doing tech support for a product. Let me get real specific on how I can support this product: I helped write the firmware for it as well as helped develop and engineer the product from the ground UP. Yeah, I made the product.(and it's still shipping).
Guy calls up saying he has problems with it. I'm going through my checklist. He's telling me the modem is plugged in, it's pluggged into the computer, it's powered on. I'm ASSURED all hardware interconnectivity is intact and 100% working, down to the midline power transformer and the IEC cable from power strip to midline transformer. He even tells me the lights are on(it also has an LCD display and a front panel interface).
He's claiming he's got his communication program running. He's claiming it was working fine yesterday. Same com port, won't try others. OK, fine.
Rebooting, no progress.
After 2 hours of running the same procedures over and over again(albeit with slightly different settings, about all I can think is to do a softwarereset on the modem via the front panel and start back to factory defaults for the default ASYNC profile, as I think he somehow slammed it into synchronous mode.
I isntruct him to use the front panel(as I have mine in front of me), and all the sudden, we make progress:
"Uh, where's the modem?"
What do you mean "where is the modem? I've been on the phone for 2 hours and you don't even have the modem? You told me it was here in the room with you and you confirmed which lights were on"
"Uh, I think it's in my car, let me go check...."
5 minutes later, he has his modem from his car in his hand and plugs it in. Wow, it works. GO figure.
$300 mistake. (2 hours at $150/hour)
It's not that my product is perfect either. I've had some failures due to manufacturing issues, it happens. I've had a few dead ones sent back.
Wireless keyboard doesn't work with myDMX and works with others:
Again, I'm hearing driver/HAL issues here.
1: Directly state that you are using the latest MyDMX software release. Post up what version it says you're running. I think it's March 2009, but I could be wrong. I have the latest on my computer(not the one I am on now, it has no reason to ever have MyDMX on it).
I mean, if it's such an issue, you can get XP Home for relatively affordable and cram it on that computer in a couple of hours, even less if you have SP3 on a stick or a CD or on an external hard drive(I have my service packs and my core software load on a 16GB USB stick to be more convenient). XP MODE is not the same as XP, as Microsoft is trying to kill off what works in favor of "latest and greatest not working properly software" as they are trying to really move away from Vista like no effort I've seen them do since really Windows 3.1. But the issues with Windows 3.1 were much different because we moved from 16-bit to 32-bit and developer support was too troublesome.
Again, if all you need is a lighted surface, why not a light? Why not a different interface? Why not down-rev your OS to meet your requirements?
Do this now:
You have the wireless mouse working with MyDMX. Move it around to the different USB ports. See if that success follows around to all the ports. One issue I have NOT tried on mine is that I don't move the mouse dongle. I'm using a 17" MacBook Pro. if you've seen one of these, they have 2 USB ports on the left and 1 on the right, and my mouse dongle is on the right, which is where I want it, so I don't have need to move it.
If the USB ports all work with the wireless mouse and MyDMX(you don't need the MyDMX dongle plugged in for this testing), then repeat with the wireless keyboard. Sometimes, for STUPID reasons, some hardware will "marry" to a particular port and then will only work properly there. This is largely a vanishing problem but still exists. This is a maker issue that can only be resolved by buying something else. Yeah, sucks. But, sometimes its voltage issue, and the USB ports may not all provide proper power, even within the same laptop, so don't' necessarily assume too much.
With earlier MacBooks, you had to use a specific USB port with your ProTools interface because it was more of a master/prioritized USB port. The bad thing was this was NOT where people wanted to plug in their interfaces. Apple learned from this mistake.
Some computers literally use some of the USB ports as a virtual hub, if not ALL of them. And MyDMX doesn't like hubs(virtual or otherwise). You need to discover is this is true. I've also seen computer companies do things non-standard because well, hey, it works for them so therefore it should just flat out work, and then they tweak drivers to help it out. Dell released a line of computers with USB ports that don't work proper under Windows 2000 or XP, but do work under Vista. I mean, WTF? You have to make an effort that costs a lot of money to do retarded stuff like that. It should be further noted that these computers ALSO don't run worth a crap under Windows 7(USB is the least of those issues). As a former DELL VAR(value added reseller), I can state that I saw some wierd things with some series of machines.
Now, there's something else you need to do:
DO NOT boot with your MyDMX hardware plugged in. Boot up, login(if necessary) and then plug in your hardware. Of course, any MIDI and other dongles ideally should also be plugged in before launcing MyDMX.
How far do you need to go with your wireless keyboard? This how is an issue. Have you tried any wired keyboards? Excuse me for thinking out loud, but my little Korg nano controllers have an unusually long USB cable(in my opinion), but my point is that perhaps a wired solution via a longer USB cable would work.
Also, how many triggers do you need?
Seriously. You want a lighted surface, and I don't see the need for wireless if you have a long enough cable, so maybe let's think outside the box:
Novation LaunchpadThat's 64 lighted buttons. That's a LOT of triggers. Heck, I'm tempted to get one myself. I bet there' ways to do more with that than what I see on the surface.
Or, maybe the Akai APC20 or 40 for pads plus faders? Again, light up pads!
Link to Akai APC40Sorry, I won't be downloading a manual as I don't want the Akamai spyware crap on my network.
Contact ASUS. Perhaps the Chinese can explain why they cut excessive corners. It's sounding like this isn't the right machine for the job.
