Decks stop working during sessions

what decks?

decks on the vms4

Try disabling all other sound cards in computer and be sure you have the right config in your dj software to use vms4 as default sound card.

i only have this problem while using vms4 as only soundcard asio settings seem to work fine but vms4 sound card sound quality comes out better than asio i cant have this happen during a gig it would make me look like a fool

Hmmm...you may have to use asio settings via an equalizer just to be safe (for your gig)....

vaya

quote:

Originally posted by DJ.HUGO C:
i only have this problem while using vms4 as only soundcard asio settings seem to work fine but vms4 sound card sound quality comes out better than asio i cant have this happen during a gig it would make me look like a fool

ok i havent used an external EQ yet so im going to pick one up this weekend and i'll do a couple sets to make sure this doesnt happen again thanx for the info let me know if there is anything else i need to do please all help is appreciated!!!!!

Hugo - are you still having the same issues. Have you found a solution?

VEE

quote:

Originally posted by DJ.HUGO C:
ok i havent used an external EQ yet so im going to pick one up this weekend and i'll do a couple sets to make sure this doesnt happen again thanx for the info let me know if there is anything else i need to do please all help is appreciated!!!!!

i used an external EQ and everything seemed to work fine until i was at a gig after an hour into my set same problem occured decks 1,2 and 4 stopped working luckily i had a backup midi in hand or else i would of never had a chance to dj here again for some reason after an hour or so decks just stop working i tried calling american audio but like a lot of you help is very minimal or none at times

Any more updates Hugo? Were you able to get the issues fixed?

VEE

hey MixMaster_Vee i kept having the same problem after about 20 minutes of playing deck 1,3,and 4 would stop working after many frustrating hours trying to figure out why (and with NO HELP from American Audio) worst customer service by the way,
i finally got the decks to work simply by using the computer mouse to move the vinyl on screen forward and decks just started to work who knew thats all it took. Thanks to all who replied with suggestions and American Audio you need to try a lot harder on assisting your customers because you just lost a loyal one!!!!

sorry, but i cant confirm what you say - i have experienced ADJ as especially friendly, fast, fair and generos to their customers.

in this thread, you did not explain when what happens exactly ("stop work" is a bit too vague, really) - actually you didnt even mention what software you were using, let alone the firmware or asio driver version.

supporters can only help if as much info as possible is provided.