I am having an issue with the gobo wheel on an that is out of warranty.
Unit powers up and indicates it has DMX signal. I am using DMX cable & termination. About 50% of the time, when I move the gobo wheel fader, gobos display correctly until I reach the end of patterns. When wheel reverses to back to the beginning for the gobo shake effect--I get a quick noise (as it returns to the beginning)--then the gobo patterns will be split. I can use the "reset" command to correct the positioning--and and all is OK from that time until shutdown. Even if I scroll back & forth thru regular and gobo shake positions, once that reset is done, the gobos do not split--and I don't get any wheel noise.
On other days the split gobo pattern will show up as soon as I move the gobo fader. Again, a "reset" comand fixes this.
All other functions work fine; color wheel has no issues. I have cleaned the area around the gobo wheel with a fine tipped long q tip dipped in alcohol, with no change in the issue. The unit is not over heating and the issue will occur without any time delay--ie. if I power up, then move the gobo fader, it will happen then.
Any idea what the problem/fix is?
Thanks.
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