Is there any retrofit service planned for owners of the original X-Move's? Essentially interested in getting the new lamp source without having to sell off my current units and repurchasing.
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I'll take that as a 'no'.
Why not call our sales guy's? They would know best. none of the sales guy's monitor this forum. The number is on the website.
Sincerely,
Sincerely,
junogoose
I just check with our parts department to see if new LED would fit in the older units and I was told no. Besides the LED being different there is a different power supply and different main board. If you have any other questions please feel free to email me at jasonbatamericandjdotcom
I just check with our parts department to see if new LED would fit in the older units and I was told no. Besides the LED being different there is a different power supply and different main board. If you have any other questions please feel free to email me at jasonbatamericandjdotcom
Thanks Jason,
I figured there was a slim chance that the loads of the two lamps where close enough to be compatible; at least in the case where advances in led technology result in brighter output for the same wattage.
And in this case, the Plus model specs still rate the lamp at 20W. So, electrically I'm not sure what's not compatible. But physically, perhaps it's a different form factor.
Anyway, given the apparent improvements with the board, firmware, etc., I may as well unload the units I have.
I figured there was a slim chance that the loads of the two lamps where close enough to be compatible; at least in the case where advances in led technology result in brighter output for the same wattage.
And in this case, the Plus model specs still rate the lamp at 20W. So, electrically I'm not sure what's not compatible. But physically, perhaps it's a different form factor.
Anyway, given the apparent improvements with the board, firmware, etc., I may as well unload the units I have.