I printed out your instruction, downloaded the two .zip files and followed instructions. I even uninstalled and followed instructions of downloading into the program files (x86). I successfully downloaded those files, however when I added the files from the zip drives, I was not prompted about the installation. I reinstalled the zip files, tried again, and even added a new shortcut like in the instructions. When I open the my dmx file, it is still in demo mode. Is there anything else? What should I do? I'm in a time crunch because we bought this software with the understanding (from musician's friend) that it worked with windows 7. we are planning for Christmas Eve service. Any help would be greatly appreciated.
Try going into device manager and pointing the driver search to the my dmx folder in the (x86) folder. If successful you will see two warnings about a unsigned driver. Let me know or give me a call at 1-323-213-4590 Sincerely,
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