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I have been using my VMS4 without any problems for about 6 months, but as of late I have been having a lot of problems with it, which has nearly cost me quite a few gigs.

Most of the time, the problem occurs right as I flip the VMS4 on. When I plug into my laptop, a window pops up stating 'USB Device Not Recognized', and thus I cant start up VDJ, because it couldn't detect the controller (Currently Im using the VDJ that came packaged with the VMS4, Windows 7). My first solution was to re-install the drivers/VDJ, to no avail. Only once in a blue moon can I get it to turn on without any issues, and that's only if I happen to have it tilted in some obscure direction.

I called tech support, and all they suggested was that my computer doesn't have enough memory... currently I operate with 3gb memory, so Im almost certain that is not the issue.

In the off chance I do get the VMS4/VDJ fired up without issue, the controller/software will freeze without warning, and the music will stop mid-song. This has happened way too much in the past few weeks, and I have had to resort at times to iTunes with a headphone jack adapter just to keep the music going.

The VMS4 has been in a flight case its whole life, so I can't see wear/tear as the problem.

Does anybody have any solutions? Could it perhaps be something on my laptop? I want to try all solutions possible before I just send it in for warranty, as I DJ just about every weekend and it wouldn't be back in time.

Thank you in Advance! Sorry for the long post, trying to give you as much info as possible!
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Nothing new has been installed recently.


After flipping through the manual, I noticed the VMS was set as my default communication device when it is plugged in. So I disabled it, re-installed drivers/firmware again, and now everything is working... at least, I can't re-create the issue.

I can't imagine that was the solution, could it be? If not, Ill look into a new cable!

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