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i've received my vms2 on monday and have experienced a strange issue. which seems to point to powering the machine on an the usb ports seemingly turn off and the unit un useable until a full system reboot has taken place.

literally nothing works. even different usb devices and when this does happen virtual dj appears to hang and requires task manager to force a shut down.

any ideas for a fix?
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i can recreate the fault upon demand simply by powering the unit off and on whilst running virtual dj.

as expected virtual dj hangs but then hangs every single time you try and launch it thereafter until a reboot.

none of my usb ports work. usb,usb2,or usb3 it is as if all usb ports have been disabled. my usb hardrive ceases to even be detected until a reboot.

i can recreate this issue whilst powered on with the supplied psu or just by usb

occasionally this has also happened whilst not in virtual dj but i can not recreate this on demand.

it also causes windows to hang during shutdown.

this happens on both my desktop running win7 and my laptop running vista

i have contacted US support and am have been waiting 2 days for a response so far. perhaps you could escalate the matter for me?

ill give it a week or i shall be looking for a refund from my reseller.

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