VMS 4 Left Jog Wheel problem

please send me the email you sent to support to freshfluke AT freshfluke DOT de and i will check the status of your support inquiry!

Cutting? Do you mean that when you turn the jog wheel, the sound cuts in and out?

Well what i mean is that when i turn the jog to the left for example , the song moves to the left but it have the tendency to come back , it wont just move the song back continiously . Do you understand now ?

ok. cant comment on VDJ, but in traktor it could be a mapping issue.

can you check if the mapping for the left wheel is the very exact same as for the right wheel?

Hello ,

I have checked this already and yes , it is exactly the same. I dont belive it is a mapping problem because i tried many mappings and it is the same. And taking in consideration that this is happening in both softwares ...

What is new now is that there are times when the left jog wheel starts to work fine but then it happens again ...

I don`t have a solution for it right now

That's really strange.

Are you on Mac or PC? You should use MIDI OX or MIDI Monitor to see what signals your VMS4 is sending when you move the jog wheel.

en español:
me ocurre lo mismo...tengo un problema con vms4 en vdj pro..
el jog derecho al desplazar para adelantar o atrasar tiende a volver.
yo adquiri la vms4 el pasado viernes 27 en chile y me gustaria saber si hay alguna solucion de este problema y tambien queria solicitar si existe un manual en español ya que no le pego mucho al idioma.
nota: lo eh probado con 2 computadores distintos y ocurre lo mismo..

in english:
same thing happens to me...I have a problem with VDJ VMS4 in pro ..
jog right to move forward or back tends to return.
I purchased the VMS4 on Friday 27 in chile and I wonder if there is any solution of thisproblem and also wanted to ask if there is a manual in Spanish because he did not hita lot of language.
note: it eh tested with 2 different computers and same thing happens ..

@Punky

I am on PC. Could you give me more details about MIDI OX ? What should i do after i open it ? What should i check ?

Thanks ,
Sorenson

Well , it was time for me to make a video about my problem , so here it is what i am talking about. I hope it is explicit enough.

http://www.youtube.com/watch?v=jsfxtcWeflA

I hope somebody will come with a solution for this.

Respect,
Sorin

I feel the same that sorenson but also use virtual dj and PC
and still not responded american audio ah .. happens that no position
prompt response and hope that eh sent questions to support and not an answer

en español:
me pasa lo mismo que a sorenson pero en virtual dj y PC
y todavia no ah respondido american audio.. que pasa que no se pronuncian
espero respuesta pronta ya que eh enviado preguntas al soporte y no an respondido

quote:

Are you on Mac or PC? You should use MIDI OX or MIDI Monitor to see what signals your VMS4 is sending when you move the jog wheel.

i would suggest the same.

the video doesnt look like a mapping issue. did you contact ADJ support?

Yes indeed it is not a mapping problem , this was clear from the beggining.

Yes i contacted ADJ support and they haven`t answered me yet. They sent me a pdf with a tutorial to update my Midi Setup using MIDI OX . I followed every task and in the end i couldnt make it because of an error. Anyway , i dont know if this would help me.

Ok . I have MIDI OX. After i see what signals is my jog wheel sending , what should i do ? Because i don`t know how to read them . How this could help my problem ? I need more explanations if possible.

Thank you,
Sorenson

please forward me your original email to support and i will investigate on that case.

re midi ox: you can check if your vms is sending irregular messages. IIRC, the left wheel sends 48+49 when moving and the right one 50+51, but i dont have it in front of me right now.
there is also another message only if you touch the wheel without turning.

check if the messages flow as you move the wheel and if only the said messages are sent. this gives you a hint if the vms is for some reason sending erratic info.

I have exactly the same problem with my vms2.
is there an explanation for the problem? And how can i fix it?

as said above: first of all, you got to record the midi messages with one of the available tools and see if the hardware is sending the right messages.

if not, then adj support is your friend.
if so, then it's probably a mapping issue.

This sounds like an issue with the VMS design. Mine originally came this way.

The job wheels use a photoelectric sensor (actually that might not be the correct term, I am a little rusty) on the jog wheels. These are great in sealed air tight designs but considering what the VSM units are suppose to be doing and where its not a great way to do it.

Your guys' problems may be as simple as dust in the disk inside the vsm unit, or a hair or other foreign object.

You can check by taking the 4 screws out and bringing the jog wheel out of the unit and looking for any issues. If you don't see any thing obvious it wouldn't be a bad idea to alcohol swab the disk before putting ti back in, in case there is actually some dust creating your problem.