Anyone know what I can do to fix an issue with a Vizi Beam 5R pan and tilt? After the light runs for a few minutes the tilt stays in a down position. The motor has a pulsation that it moves a little until you do a reset.

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The best way to get the issue resolved would be to have it sent in to be serviced so we can diagnose the problem in house. If you can email me at rma@adj.com with the serial number of the unit, your contact number, and shipping address we can provide an RA# to have it serviced. Please let me know if you have any questions in regards to it as well.

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