Unit Issue (American DJ AccuScan 250)

Former Member

Hello. I'm the tech director at my church's youth group. For intelligent lighting, we use three American DJ AccuScan 250's. One of my unit's isn't working. The actual unit will turn on but the LED Display and the actual light will not turn on. Is changing the bulb the reason behind this or is it something else? Also where can I find a new bulb and cheap? Any/all replies are appreciated!

4/12/123:49 PM

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Original Post

Former Member

Hello Mike,

There could be various reasons as to why it is not powering on. It could be a transformer, ballast, or ingitor issue. It is impossible to tell unless I physically have the unit present. Would you be inclined on sending the product back to us? I can set you up with an RA number if you would like that. My email address is JoelChen@americandj.com. Please contact me if you would like to proceed. Thanks.

4/12/124:00 PM

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