I bought a used Tri Image Laser. I turned it on in test mode and sound mode but only the red laser appears. I'm wondering why the green laser is not showing. Does it have to be hooked up to dmx? Could it be broken. Thanks, Chris.
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If you can try hooking it up via dmx and running some of the functions and see if you can get any other colors to show. If you can't then i would say it is broken. And then call our service staff who would be more than happy to help you troubleshoot this.
Call 800-322-6337 (M-F 9am - 5pm Ca. time) and ask for Tech Support
Call 800-322-6337 (M-F 9am - 5pm Ca. time) and ask for Tech Support
Thanks for the quick reply. Ya I'm waiting to receive my dmx controller so I can't test it yet. I was mainly wondering if anyone knew what it looked like in test mode.
You might want to call ADJ Service to get a better and faster answer on this one. In your case, I'd suggest calling right away. Don't wait on your controller.
Thanks everyone. Tech support said that it is a problem.
Well, do you have any recourse of action?
You can always send it to ADJ to get repaired. But, see if the costs to repair and what you paid (plus your shipping) is justified against if you can get a refund and just get a new one?
You can always send it to ADJ to get repaired. But, see if the costs to repair and what you paid (plus your shipping) is justified against if you can get a refund and just get a new one?
I don't think the cost to repair it is worth it. Right now I'm just going to keep it. I may try and get a refund or sell it to someone who just wants a red laser.
quote:Originally posted by ctechguy:
I don't think the cost to repair it is worth it. Right now I'm just going to keep it. I may try and get a refund or sell it to someone who just wants a red laser.
A real long shot, considering this post is two plus years old and all four posts of the OP are in this thread, but I'm looking for a Tri Image for parts if you are considering getting rid of it. Or anybody else for that matter. And if Sergio from parts happens to read this, did you hear anything back from your parts suppliers overseas on the compatibility of the MIRROR REFLECTOR ASSEMBLY from a Tri Beam in a Tri Image?
Thanks!
Just a follow up to my own posts, in case they can be of help to anyone else.
The Mirror Reflector Assemble from a Tri-Beam will work in a Tri-Image. This is good because a) the OEM part number for the Tri-Image is no longer available and b)it's $10 cheaper!
This part, like the original I would presume, is not a drop and go replacement. There are many adjustments that need to be made to the positioning of this part as well the other optics to get this set up correctly. Extremely thin shims may be in order as well. Put it in the calibration mode, block the green beam and adjust the reflector so that you get a complete red circle. Now gently turn each of the other two mirrors to ensure that your red beam is exiting the aperture correctly. Once this is done correctly, uncover the green beam and use the adjustment screws on its primary mirror to converge the two beams. Take it out of calibration mode and you're good to go! You may have to periodically make small adjustments, but usually only to the green beam which may be done from the bottom access panel.
If you get frustrated, put it back together and walk away. Come back to it when you're calm. It's touchy work and getting upset will only cause more damage. I also recommend eye protection from lasers when working inside these fixtures. Here is a link to some good safety info:
http://www.eyesafety.4ursafety...aser-eye-safety.html
The Mirror Reflector Assemble from a Tri-Beam will work in a Tri-Image. This is good because a) the OEM part number for the Tri-Image is no longer available and b)it's $10 cheaper!
This part, like the original I would presume, is not a drop and go replacement. There are many adjustments that need to be made to the positioning of this part as well the other optics to get this set up correctly. Extremely thin shims may be in order as well. Put it in the calibration mode, block the green beam and adjust the reflector so that you get a complete red circle. Now gently turn each of the other two mirrors to ensure that your red beam is exiting the aperture correctly. Once this is done correctly, uncover the green beam and use the adjustment screws on its primary mirror to converge the two beams. Take it out of calibration mode and you're good to go! You may have to periodically make small adjustments, but usually only to the green beam which may be done from the bottom access panel.
If you get frustrated, put it back together and walk away. Come back to it when you're calm. It's touchy work and getting upset will only cause more damage. I also recommend eye protection from lasers when working inside these fixtures. Here is a link to some good safety info:
http://www.eyesafety.4ursafety...aser-eye-safety.html