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You have to put it into the scan library in which case on windows the correct file path is: C:\MyDMX2\ScanLibrary\American DJ

Or on a Mac it is: finder\applications\mydmx2\scanlibrary\americandk

you can't just open it. OR make a folder somewhere you can find easily, place any downloaded profiles in it and then use the import button in the program to add them to the imported folder that way.

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