Stinky Fog

First off i'd like to welcome you to the forums.

some fog machines do this type of thing when they are new, they are basically burning off the newness in the fixture, kinda like a intelligent light when it get turned on for the first time, but if it continues i would reccomend you to e-mail support at joey@americandj.com. Or if you don't want it sent in for maintance, just buy some fog scents, they don't cost that much and cover most of the odd smells from the machine. but if you want just run the machine for about 4 to 5 mins., to see if that helps too.

Thanks for the tip. I was wondering if something like that was going on, burning off any residue and what-not. Unfortunately, the staffers were freaking out and I couldn't run it much, and then the party guests were complaining and then the bride asked me to stop running the machine, which I was unplugging anyways due to me needing the voltage. I have two of the DP-DMX-20L's, and one was getting hosed up starving for voltage. Voltage going to lights was hitting around 104 Volts and the Furman conditioner couldn't handle that variance.

I'll go ahead and run it in the garage tomorrow and see if I can get it to become ex-stinked, and if that doesn't work, then it's time to move on to some scented fog juice, which I think is in the plans anyways and might be a good idea.

Thanks for the welcome, I'll be sticking around a bit. I've got questions. But, I'll start new threads for that.

any time, feel free to any any question that you wish, just make sure its in the right forum.

over and out.
--bc

yeah man thats the right answer BC....i bought a new macine on E bay from 0dyssey it was only 20.00. so why not. well when i got it, it had the same problem...its smelled like burning wires...i immediately unplugged it and then added some scent i bought it was cherry btw......then boom no more smell i let it burn out all the fog juice it had in it....so that was all of that ..yea welcome to the forum

Well, here's the update:

I ran the machine like mad. I'm sure I annoyed some of the neihbors. Anyhow, it appears the machine will generate fog for up to a minute before it has to cool down I guess. Seems normal, nothing out of the ordinary I am assuming.

Still smells electrical. Ran it the better part of the day(4 hours). Vented the fog outside using some 3" drainage pipe set up about 4 inches from the nozzle, which caught most of it. I have contacted the email address given, no response yet, he must be pretty swamped.

Anyways, I have to move forward with other issues while I wait. I have a wireless mic that needs a new crystal installed. I'm also heading to my retailer today to see about adding some scents and to order some relay or switcher packs and some patch cables.

Chris I emailed you twice, but they both got returned

I'm sitting at my mail server. I've opened up enough whitelisting that it should have gotten through. I'm bouncing a million spams a month.

I did have some major issues with the mail server, it was down most of Monday and half of Tuesday. Switched to a new machine for the mail server, should be able to deal with the severe pounding better.

So, I'll go dive back into the error logs and see what may have been rejected.

Thanks for the heads-up. Time to widen the American DJ Whitelisting area.

I've opened up:
the 4 entries when doing a dig -mx on americandj.com, plus ensured that the IP address which sent the message to me for forum password recovery is also whitelisted. There shouldn't be any problems unless it's a different server.

You're on XO Communications for some of your email services, so that's going to be a BIG problem for you since XO is well hated for their spammer tolerance policies. Your other addresses are on Verio, which is also well hated for their pro-spam policies as well. Seems like for redundancy, management has chosen to go with two rotten to the core providers for their connectivity.

216.111.219.217 and 206.111.219.133 are both in XO space.
192.220.124.10 and 192.220.125.10 are in Verio space.
Doing a dig:
$ dig mx americandj.com

; DiG 9.2.1 mx americandj.com
;; global options: printcmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 3029
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;americandj.com. IN MX

;; ANSWER SECTION:
americandj.com. 85994 IN MX 10 mail.americandj.com.

;; ADDITIONAL SECTION:
mail.americandj.com. 85994 IN A 206.111.219.133

;; Query time: 5 msec
;; SERVER: 10.1.42.42#53(10.1.42.42)
;; WHEN: Wed Sep 17 14:32:41 2003
;; MSG SIZE rcvd: 69

$ dig -mx americandj.com

; DiG 9.2.1 -mx americandj.com
;; global options: printcmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 11286
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;americandj.com. IN A

;; ANSWER SECTION:
americandj.com. 85597 IN A 206.111.219.211

;; Query time: 5 msec
;; SERVER: 10.1.42.42#53(10.1.42.42)
;; WHEN: Wed Sep 17 14:33:39 2003
;; MSG SIZE rcvd: 48

So I have now added 206.111.219.211 to the whitelist, but it does resolve to:
$ host 206.111.219.211
211.219.111.206.in-addr.arpa domain name pointer 206.111.219.211.ptr.us.xo.net.

I'd really try to get your own IP space somewhere safe.

I await your message. You most likely got nailed by my isp.blackholes.studio42.com list.
Note: This list can not be queried outside my network for those of you who think you just found a new blacklisting service.

Update:
Finally got a chance to call support on Friday, October 3. Must say that overall I am pleased. I will most likely call again on Monday to see what the next step is.

I was advised to open up the unit to see if any wires or wire casing was touching the heating element or any metal connectors. Looked nice and neat in there, didn't see any problems. Ramn the machine, still smells like an electrical fire. This does not adjust my customer service experience.

When I call on Monday, I will have the unit opened for possibly more intelligent discussion with the support person.

I am hoping to avoid an RMA, but if that is the way it has to be, then so be it. I'm sticking wiht ADJ for my lighting needs.